tag:blogger.com,1999:blog-11877246336028307072024-03-14T01:11:31.854-07:0036σ Quality Engineering and Management Dedicated to all supplier/ quality engineers, managers and would be quality engineers who are passionate about consistent good quality product.Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comBlogger62125tag:blogger.com,1999:blog-1187724633602830707.post-83921550602092902362023-08-14T06:12:00.005-07:002023-08-14T06:13:51.991-07:00A collection of my Linkedin Post on how different department impact product quality<iframe allowfullscreen="" frameborder="0" height="1467" src="https://www.linkedin.com/embed/feed/update/urn:li:share:7084038461250301954" title="Embedded post" width="504"></iframe>
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<iframe allowfullscreen="" frameborder="0" height="1308" src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:7094202355935563776" title="Embedded post" width="504"></iframe><div><br /></div><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/ok45VgJCeTY" width="507" youtube-src-id="ok45VgJCeTY"></iframe></div><br /><div><br /></div>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-28974697525858483732023-06-02T07:07:00.004-07:002023-06-02T07:07:53.652-07:00The Dance of Quality: Unveiling the Thrilling Collaboration Behind Your Favorite Products<p>In today's fast-paced world, the journey from raw materials to the finished products we love is no longer a one-person show. It's a thrilling collaboration that involves a network of manufacturing facilities, forming what we call the product supply chain. This chain links the suppliers of raw materials to the eager hands of consumers, passing through various tiers of suppliers along the way.</p><p>Imagine this: every manufacturer depends on their upstream suppliers for essential parts. It's like a well-choreographed dance, where the quality of those parts determines the quality of the final product. Nobody wants to turn shoddy materials into a masterpiece, right? That's why manufacturers must ensure they receive consistently top-notch parts from their suppliers. It's a crucial step because, once the product reaches the expert hands of the original equipment manufacturer (OEM) or original design manufacturer (ODM), there's little room for adjustments.</p><p>To master this intricate dance, OEMs must establish robust supplier chain management programs. These programs are the secret sauce that ensures their primary and subsequent suppliers produce parts with precision and adhere to the required specifications. We're talking about minimizing any variations that might compromise the quality of the end product.</p><p>Within this supplier chain management realm, there are three essential components: supplier performance management, supplier quality management, and supplier chain risk management. But let's focus on one superhero today: supplier quality management. It's the unsung hero that ensures you, the consumer, get consistently exceptional products.</p><p>So, the next time you hold a high-quality product in your hands, remember the thrilling collaboration behind its creation, powered by the magic of supplier quality management.</p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/i3GBv89GS0o" width="458" youtube-src-id="i3GBv89GS0o"></iframe></div><br /><p><br /></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-61326183993544719642023-05-20T03:02:00.002-07:002023-05-20T03:02:38.211-07:00Achieving Quality through Effective Sourcing Strategy<p><span style="font-family: arial;">Quality is an essential aspect of any organization's success. It is attained through meticulous design, careful planning, and meticulous execution throughout the product development process, with contributions from every individual within the organization. This principle holds true even for the procurement process and the sourcing strategy employed by an organization, as it significantly impacts the quality of the materials supplied by suppliers.</span></p><p><span style="font-family: arial;">The sourcing strategy should be initiated before selecting suppliers to provide materials or parts for the manufacturing line. The procurement department should take the lead in steering the sourcing strategy, involving a cross-functional team comprising members from quality, process, engineering, development, and finance. The procurement lead within the organization must establish a robust supplier sourcing strategy, encompassing a step-by-step approach from understanding the business requirements to analyzing market segments, selecting suppliers, and monitoring their performance.</span></p><p><span style="font-family: arial;">Before finalizing a supplier, it is crucial for a company to review its internal material requests and gather relevant information, including:</span></p><p><span style="font-family: arial;">📑Categorization of the desired products (mechanical, electrical, etc.).</span></p><p><span style="font-family: arial;">💲Total expenditure in the market for the materials, spend analysis for the specific product category, identification of competitors, and potential suppliers.</span></p><p><span style="font-family: arial;">🎯Specification requirements for the materials in question.</span></p><p><span style="font-family: arial;">Considering these points provides an overview of the supplier market, aiding in the establishment of future partnerships with suppliers. It is vital to understand one's own organization before seeking to understand potential suppliers.</span></p><p><span style="font-family: arial;">The subsequent step involves conducting a supply market analysis to identify the key players in the market and comprehend the overall economics, business dynamics, and industry trends influencing the market and supplier profiling.</span></p><p><span style="font-family: arial;">Once the key players are identified, a sourcing strategy can be developed, encompassing various aspects such as supplier development programs for product and process improvement, and the allocation of volume based on the total cost of ownership. Total cost of ownership goes beyond the direct material cost and incorporates the potential costs associated with poor quality, such as servicing and customer dissatisfaction. Unfortunately, many organizations fail to grasp this concept and merely award business to the supplier with the lowest price.</span></p><p><span style="font-family: arial;">After formulating the sourcing strategy, the organization moves on to supplier selection. While various factors, including the supplier's financial status, technology roadmap, and cost efficiency, should be considered during supplier selection, this article focuses primarily on assessing supplier quality, as it directly impacts the overall quality of the parts.</span></p><p></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/i3GBv89GS0o" width="467" youtube-src-id="i3GBv89GS0o"></iframe></div><br /><span style="font-family: arial;"><br /></span><p></p><p><span style="font-family: arial;">The significance of the sourcing strategy lies in its ability to determine an organization's capacity to source the highest quality parts from the market at the best total cost of ownership. A well-crafted sourcing strategy serves as an example of quality planning, highlighting the procurement department's impact on ensuring quality. In the absence of a sound sourcing strategy or when poor sourcing decisions are made, managing supplier quality downstream becomes an immensely challenging task. </span></p><p><span style="font-family: arial;">By recognizing the importance of a comprehensive sourcing strategy, organizations can enhance their ability to source high-quality parts while considering the overall cost implications. Sourcing strategy serves as a critical link between procurement and quality, ensuring a seamless flow of quality throughout the supply chain.</span></p><div><br /></div>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-63055336298123460372022-09-02T03:00:00.003-07:002022-09-02T03:00:36.486-07:00What does supplier quality engineer do?<p>Supplier quality engineers or managers (SQE/SQM) are in a powerful position to drive supplier quality to the highest level possible and this authority is even higher than the organization internal quality department. Remember the customer is always right. They should learn on how to manage the whole supplier organization to deliver a consistent defect-free product with the support from their organization such as procurement leaders. </p><p>Supplier or manufacturer will perceived supplier quality engineer job is to make life difficult for them, others will think supplier quality engineer always enjoy life at supplier site. Refer to the below video which will walk you through exactly what a supplier quality engineer do, and what are the skill set required. </p><p><br /></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="301" src="https://www.youtube.com/embed/OGn5KY0cLQM" width="482" youtube-src-id="OGn5KY0cLQM"></iframe></div><br /><p><br /></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-21561677761388224862021-12-28T05:13:00.001-08:002022-05-19T07:51:46.045-07:00Why supplier quality management is important to prevent disruption of supply chain in 2021?<p><span face="Arial, sans-serif" style="font-size: 14pt;">In today world, there is no one entity that is
able to transform raw materials from natural resources completely too finished
goods for the mass consumer market or end users.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">The transformation of raw material to
semi-finished goods and finally finished goods took place in several
manufacturing facilities which form a <a href="https://en.wikipedia.org/wiki/Supply_chain_management" target="_blank">supply chain</a>.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">Material supply chain links upstream raw
material suppliers to downstream consumer market through <a href="https://www.360qualitymanagement.com/2020/04/process-input-material-part-purchase.html">multitier supplier</a>.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">For example, smartphone manufacturer will
assemble parts from memory card modules, PCBA, battery pack, mechanical part
assembly, frame which are procure from various tier one suppliers.<span style="mso-spacerun: yes;"> </span>Tier one suppliers in turn will either have capability
to assemble lower level semi-finished goods to a module assembly or fabricate
parts from semi processed raw materials.<span style="mso-spacerun: yes;">
</span>An example would a battery module manufacturer will procure battery
cells from supplier and assembled into battery module or they would also have
tier 2 capability to produce their own battery cells.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p><p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"></span></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/a/AVvXsEhrQMevcupCEoW3KSXKaNTJwp5utbqzN728sOGqqqOYCcMTr63zD-bZKroLgmHeSSAlw8AOFyIdLR2buQ89PLZhOJjPQnS_FjwsDE5jr-AS7Zc4lzELOXXHtwNcmMeBEJqBg9UvolmZAcuCZ4bQNE3MNmdqNs1WJLLt1WPTNfUdVD5xqS01R9nrv9OLPg=s751" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="428" data-original-width="751" height="364" src="https://blogger.googleusercontent.com/img/a/AVvXsEhrQMevcupCEoW3KSXKaNTJwp5utbqzN728sOGqqqOYCcMTr63zD-bZKroLgmHeSSAlw8AOFyIdLR2buQ89PLZhOJjPQnS_FjwsDE5jr-AS7Zc4lzELOXXHtwNcmMeBEJqBg9UvolmZAcuCZ4bQNE3MNmdqNs1WJLLt1WPTNfUdVD5xqS01R9nrv9OLPg=w640-h364" width="640" /></a></div><br /><p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Most of the worlds manufacturing hubs are
concentrated in Asia mainly China<span style="mso-spacerun: yes;"> </span>and
majority of the consumer are outside of Asia such as US.<span style="mso-spacerun: yes;"> </span>This means we will have a long chain from
manufacturing of the parts to the consumer.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></p><p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"></span></p><div class="separator" style="clear: both; text-align: center;"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><iframe allowfullscreen="" class="BLOG_video_class" height="299" src="https://www.youtube.com/embed/ianMK4Kfz-Q" width="473" youtube-src-id="ianMK4Kfz-Q"></iframe></span></div><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /><span style="mso-spacerun: yes;"><br /></span></span><p></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">According to a <a href="https://www.bloomberg.com/opinion/articles/2021-12-19/supply-chain-snarls-will-continue-as-long-as-manufacturers-suppliers-lack-trust" target="_blank">Bloomberg article by Anjani Trivedi</a>
the world is marred by disruption in supply<span style="mso-spacerun: yes;">
</span>which impact the global market.<span style="mso-spacerun: yes;">
</span>This is cause by lack of trust along supply chain and the consumer will
feel the pain of price increase with limited supply.<span style="mso-spacerun: yes;"> </span>This happen due to the lack of trust.<span style="mso-spacerun: yes;"> </span>Therefore the next question would be how to
cultivate trust a long the supply chain.<span style="mso-spacerun: yes;">
</span>Most of the company who are suffering from lacking of supplier trust are
due no or poor supplier quality management program.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">A good supplier quality management program must
in place to gain trust and resulted in <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p><p class="MsoNormal" style="margin-left: 18pt;"></p><ul style="text-align: left;"><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Supplier
is able to deliver consistent <a href="https://www.360qualitymanagement.com/2017/08/introduction-to-quality-part-1.html" target="_blank">good quality part</a></span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">On
time delivery </span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">At best
price for both parties </span></li></ul><p></p><p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">
</span></p>
<p class="MsoListParagraphCxSpFirst" style="mso-list: l1 level1 lfo1; text-indent: -18pt;"><!--[if !supportLists]--><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%; mso-fareast-font-family: Arial;"><span style="mso-list: Ignore;">1.</span></span><span face="Arial, sans-serif" style="font-size: 14pt;">The criteria for a good supplier quality
management are</span></p><p class="MsoNormal" style="margin-left: 18pt;"></p><ul style="text-align: left;"><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Systematic
approach in Essential areas such as <a href="https://www.360qualitymanagement.com/2021/09/supplier-quality-audit-plan-for-new.html" target="_blank">supplier qualification</a>, product
qualification etc</span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Well
supplier quality management professional to execute the program</span></li></ul><p></p><p class="MsoListParagraphCxSpFirst" style="mso-list: l1 level1 lfo1; text-indent: -18pt;">
</p>
<p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">To learn about systematic approach in supplier
quality management do refer to <span style="mso-spacerun: yes;"> </span>this link
or click on the photo below <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://bit.ly/Udemy7ESQM"><span face=""Arial",sans-serif" style="font-size: 14pt; line-height: 115%;">https://bit.ly/Udemy7ESQM</span></a></span><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><o:p></o:p></span></p><div class="separator" style="clear: both; text-align: center;"><a href="https://bit.ly/Udemy7ESQM" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="422" data-original-width="750" height="360" src="https://blogger.googleusercontent.com/img/a/AVvXsEiW719e4DPJk90IE1ubCwWuak4e62axuxyWVVB56Yc4tW2JZuqIXRgwdg3qBu9yvYfi2PTu2fpGl9z_7SP_il7PW_NTuT9rUkBqj4htrpT2SH1YHo4Y1_h_1LIfzovzyvrTcNjeF0w0WssVISco9aFQnZkByjIgvWP4dhlK5W05Bt8Ge4OQNXfb_Tjodw=w640-h360" width="640" /></a></div><br /><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><p class="MsoNormal"><br /></p><p class="MsoNormal"><br /></p><p class="MsoNormal"><br /></p><span style="mso-spacerun: yes;"></span><p></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-18309064812618208392021-09-20T18:42:00.010-07:002023-12-02T05:05:39.110-08:00Supplier Quality Audit Plan for New Suppliers<p><span face="Arial, sans-serif" style="font-size: 14pt;">The purpose of the onsite audit is to assess
the supplier capability to produce consistently good quality parts. </span></p><p class="MsoNormal"><span face="Arial, sans-serif" style="font-size: 14pt;">You will need to work with your procurement team on the supplier's selection process for a project. Brief them importance of SQE early involvement for you to understand each supplier better and then establish an audit plan. There is no such thing as supplier is going to ship the part tomorrow and you are ask to audit them today. Supplier and SQE engagement</span><span face="Arial, sans-serif" style="font-size: 14pt;"> should be 4-6 months ahead before they can supply the 1</span><sup style="font-family: Arial, sans-serif;">st</sup><span face="Arial, sans-serif" style="font-size: 14pt;"> part shipment according to the development schedule.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> You will also need to prepare for the supplier audit plan.</span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">The SQE supplier audit plan should consist of:-<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left: 18pt;"></p><ol style="text-align: left;"><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Supplier
contact details</span></li><li><span style="font-size: 14pt;">Audit
ground rules</span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">SQE
audit schedule</span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Establish
quality audit checklist<span style="mso-spacerun: yes;"> </span></span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Set
Audit date</span></li><li><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Audit
notification</span></li></ol><p></p>
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<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 5;"><b><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;"><o:p> </o:p></span></b></p>
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<td style="background: rgb(31, 73, 125); border-bottom: 2.25pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: 1pt solid rgb(79, 129, 189); mso-background-themecolor: text2; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 126pt;" valign="top" width="168">
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<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 1;"><b><span face=""Arial",sans-serif" lang="EN-US" style="color: white; font-size: 14pt; mso-color-alt: windowtext; mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">Details</span></b><b><span face=""Arial",sans-serif" lang="EN-US" style="font-size: 14pt; mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext; mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">1</span></b><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face=""Arial",sans-serif" lang="EN-US"><o:p> </o:p></span></p>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 312.75pt;" valign="top" width="417">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext;">Who are the main contact point. Get s</span>upplier organization
chart to understand who are the key person in key dept quality, process, </p>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="border-top: none; border: 1pt solid rgb(79, 129, 189); mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 23.4pt;" valign="top" width="31">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 132;"><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">2<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 132;"><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;"><o:p> </o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 126pt;" valign="top" width="168">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 128;"><span face=""Arial",sans-serif" lang="EN-US">Audit
ground rules<o:p></o:p></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 312.75pt;" valign="top" width="417">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 128;"><span face=""Arial",sans-serif" lang="EN-US">Establish
a set of audit ground rules where supplier must ready to procedures,
objective evidence and records during SQE onsite audit, etc.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background: rgb(211, 223, 238); border-top: none; border: 1pt solid rgb(79, 129, 189); mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 23.4pt;" valign="top" width="31">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext; mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">3</span></b><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 126pt;" valign="top" width="168">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext;">Audit schedule</span><span face=""Arial",sans-serif" lang="EN-US"><o:p></o:p></span></p>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 312.75pt;" valign="top" width="417">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext;">SQE should establish a schedule which
covers end to end of the process start from material receiving, manufacturing
process till shipment.<span style="mso-spacerun: yes;"> </span>All sub process
must be audited as well.<span style="mso-spacerun: yes;"> </span></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="border-top: none; border: 1pt solid rgb(79, 129, 189); mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 23.4pt;" valign="top" width="31">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 132;"><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">4<o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 126pt;" valign="top" width="168">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 128;"><span face=""Arial",sans-serif" lang="EN-US">Establish
quality audit checklist<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 312.75pt;" valign="top" width="417">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 128;"><span face=""Arial",sans-serif" lang="EN-US">SQE
should establish the audit checklist for quality system and process base on their
expertise in commodity process and quality engineering. You can<span style="background-color: #fcff01;"> </span><a href="https://www.360qualitymanagement.com/p/resources.html" target="_blank"><span style="background-color: #fcff01;">down load</span> </a>a copy of how to develop audit checklist on the resource page of this website<o:p></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background: rgb(211, 223, 238); border-top: none; border: 1pt solid rgb(79, 129, 189); mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 23.4pt;" valign="top" width="31">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext; mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">5</span></b><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 126pt;" valign="top" width="168">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext;">Set the audit date</span><span face=""Arial",sans-serif" lang="EN-US"><o:p></o:p></span></p>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 312.75pt;" valign="top" width="417">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face=""Arial",sans-serif" lang="EN-US" style="color: black; mso-color-alt: windowtext;">The audit date had to match supplier
production schedule to produce the similar part of interest</span><span face=""Arial",sans-serif" lang="EN-US"><o:p></o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 5; mso-yfti-lastrow: yes;">
<td style="border-top: none; border: 1pt solid rgb(79, 129, 189); mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 23.4pt;" valign="top" width="31">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 132;"><b><span face=""Arial",sans-serif" lang="EN-US" style="mso-fareast-font-family: SimSun; mso-fareast-theme-font: major-fareast;">6<o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 126pt;" valign="top" width="168">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 128;"><span face=""Arial",sans-serif" lang="EN-US">Audit
notification <o:p></o:p></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 312.75pt;" valign="top" width="417">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 128;"><span face=""Arial",sans-serif" lang="EN-US">Once
all the above items are ready, send audit notification to suppliers <o:p style="font-size: 14pt;"></o:p></span></p>
</td>
</tr>
</tbody></table><br /><p class="MsoNormal"><span style="font-family: arial; font-size: medium;">Audit plan is part of audit preparation process in supplier audit phase. Supplier audit phase is consist of audit preparation, performing audit, reporting result and audit closure. It does not matter whether it is an onsite or remote audit, the process is still the same.</span></p><p class="MsoNormal"><span style="font-family: arial; font-size: medium;">You can enroll in <a href="https://bit.ly/Udemy_SQAudit" style="background-color: #fcff01;" target="_blank">my course @ Udemy</a> for more detail supplier quality audit which explains</span></p><p class="MsoNormal"><span style="font-family: arial; font-size: medium;">1. Different types of supplier audit with <b>quality system and quality process audit checklist for download</b></span></p><p class="MsoNormal"><span style="font-family: arial; font-size: medium;">2. The four supplier audit phases</span></p><p class="MsoNormal"><span style="font-family: arial; font-size: medium;">3. Auditing techniques which will enable you to become an expert in quality audits</span></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="335" src="https://www.youtube.com/embed/INwYPK__sbo" width="507" youtube-src-id="INwYPK__sbo"></iframe></div><br /><span style="font-family: arial; font-size: medium;"><br /></span><p></p><p class="MsoNormal"><span style="font-family: arial; font-size: medium;"><br /></span></p><p class="MsoNormal"><span style="font-family: arial; font-size: medium;">You can click on the image for link to this course or scan the QR code :-</span></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://bit.ly/Udemy_SQAudit" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="720" data-original-width="1280" height="360" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjKMTMNEKzRw4H9iWWqcsI3hmt9DJQPIDtzrdXNtBYqKXuZ6P-JWi8nVW7sdr89BBmnkXu-GJVIiB7BHry1YhR6iVqolNfPrCAtZt726NpS9f-A9_xhPMSkTZ8vFVf5dxYGGCHTnfJCS8rj/w640-h360/Supplier_Quality_Audit_Intro.png" width="640" /></a></div><br /><span style="font-family: arial;"><br /></span><p></p><p class="MsoNormal"><span style="font-family: arial;"><br /></span></p><p class="MsoNormal"><span style="font-family: arial;"><br /></span></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-3858643116244517262021-03-17T15:36:00.011-07:002021-09-11T01:09:32.737-07:00What is the difference between lean and six sigma - Part 2<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">By now we should have a
better understanding of six sigma. More detail about six sigma can be found in my
previous posting, </span><a href="http://www.360qualitymanagement.com/2017/09/continuous-quality-improvement-program.html"><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">http://www.360qualitymanagement.com/2017/09/continuous-quality-improvement-program.html</span></a><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">. <o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">In this section <o:p></o:p></span><span face=""arial" , sans-serif" style="font-size: 16px;">I shall give an overview of lean.</span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="font-size: 16px;"><br /></span></div>
<br />
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Lean is a culture which focuses on creating “value” to the
customer through a culture of continuous improvement and focus on
reduction/elimination of waste. Value in
this context means <o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-left: 0.25in;">
</div>
<ol>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">customer
is willing to pay for activity which involve in transforming the raw material
to final product.</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Activity
must transform the part (inspection is not counted as there is no
transformation work involve, there is no
difference in physical aspect of the part before and after inspection)</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Do
it right the first time</span></li>
</ol>
<br />
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">
</span></div>
<div class="MsoNormal" style="margin-left: 0.25in;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-left: 0.25in;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Waste in the definition of
lean refer to the 7 waste as per below.
Waste need to be identified
through value stream mapping. Value stream map is a depiction of entire production(material and information)
flow which include non value and value
added activities to create a product. Value
stream mapping is an exercise to create a value stream map by charting all
current activities required to create a product and include some relevant
information such as cycle time, defect rate etc. Once the current value stream map is
completed, the team will be able to see
all activities and identify waste follow by envision the future state. In order to achieve future state map, there must improvement plan (known as kaizen)
to address the waste either by reduction and elimination to simplify the process. Lean tools which can be used to manage waste such as 5S, standard work,
pull system, visual management,
poke-yoke, Kanban etc.</span></div>
<div class="MsoNormal">
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqxvb4c4KQp_aIkZV7XPGsCWxgcfPgtJt_1WF-TDJsvX1919BofE9QSZqfJlZ9MeX1rhNv-Qq3ffrd5j-6OeLv-islhFhXxx6_bA6VYLnvKbZZc2NjSMnna-4EDzT40N1C-ZRVoJVZNTd2/s1600/7waste.JPG" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="432" data-original-width="444" height="619" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqxvb4c4KQp_aIkZV7XPGsCWxgcfPgtJt_1WF-TDJsvX1919BofE9QSZqfJlZ9MeX1rhNv-Qq3ffrd5j-6OeLv-islhFhXxx6_bA6VYLnvKbZZc2NjSMnna-4EDzT40N1C-ZRVoJVZNTd2/s640/7waste.JPG" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">7 Waste In a value stream</span></td></tr>
</tbody></table>
<br />
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi66DOrCHhQgv9dd_yTL3AFHF7JoK9WreE8r7M-eDeHT2Tzv5KOlIYulzhsDf0cCMx7EB8F0jgaTn4QzpcRxanIjTnOqQ6iGNFlQlKpSkSLU8qY7dJF9NmkmaNna1WS9m2Odohv9bxPpya4/s1600/Value_stream.jpg" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="424" data-original-width="952" height="283" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi66DOrCHhQgv9dd_yTL3AFHF7JoK9WreE8r7M-eDeHT2Tzv5KOlIYulzhsDf0cCMx7EB8F0jgaTn4QzpcRxanIjTnOqQ6iGNFlQlKpSkSLU8qY7dJF9NmkmaNna1WS9m2Odohv9bxPpya4/s640/Value_stream.jpg" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">An Example of a value stream map</span></td></tr>
</tbody></table>
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Six sigma is a problem solving approach originated from
American organization which focus on sample data collection which represent
population with lots of statistical analysis of a tactical problem. Lean is a management culture was
practiced by Japanese which focus on
observing all the process for product creation in the value stream to identify
waste. Six sigma focus on data, lean focus on “learning to see” (refer to book
of the same title by John Shook et. al).
<o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><span face=""arial" , sans-serif" style="font-size: 12pt;">In my opinion,</span><span face=""arial" , sans-serif" style="font-size: 12pt;"> </span><span face=""arial" , sans-serif" style="font-size: 12pt;">six sigma can be part of lean. Six sigma can
be used as a tool in</span><span face=""arial" , sans-serif" style="font-size: 12pt;"> </span><span face=""arial" , sans-serif" style="font-size: 12pt;">kaizen as it is the
best tool in variation reduction related to product defect,</span><span face=""arial" , sans-serif" style="font-size: 12pt;"> </span><span face=""arial" , sans-serif" style="font-size: 12pt;">thus reduce waste related to defect.</span><span face=""arial" , sans-serif" style="font-size: 12pt;"> </span><span face=""arial" , sans-serif" style="font-size: 12pt;">However lean can NEVER part of six sigma, at most
lean tools can be used</span><span face=""arial" , sans-serif" style="font-size: 12pt;"> </span><span face=""arial" , sans-serif" style="font-size: 12pt;">as an approach in
improvement action plan during the improve phase of a six sigma project.</span> <o:p></o:p></span></div>
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5ayWh0-FIS7-80Y_Bz75roIwNygYzC4Lree0a9K5M-d933MO66rblBA9KWeZ9ROMf_0QPEmKZkJBXISRCAec_An4QrQSmaqr2npW16VJEP7s7PJ28d28dmZjLRkCVp9KRNTR8zVxn1EOf/s1600/Leantools.JPG" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="367" data-original-width="364" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5ayWh0-FIS7-80Y_Bz75roIwNygYzC4Lree0a9K5M-d933MO66rblBA9KWeZ9ROMf_0QPEmKZkJBXISRCAec_An4QrQSmaqr2npW16VJEP7s7PJ28d28dmZjLRkCVp9KRNTR8zVxn1EOf/s320/Leantools.JPG" width="317" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Some of the common lean tools, six sigma could be one of the lean tools to address defect waste</span></td></tr>
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<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
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<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Due to lean tools is simple
to use as lean is about simplification, many companies had adopted lean tools such
as 5S, poke yoke etc. globally. Hard
core six sigma organization had also deploy lean tools and thus this could be
the beginning of lean six sigma term. Many
companies end in confusion when they try to embrace six sigma as a culture
using the six sigma approach to solve every problem!!!!<o:p></o:p></span></div>
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<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">The table show the
comparison between lean and six sigma<o:p></o:p></span></div>
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<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
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<tbody>
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<td style="background: rgb(23, 54, 93); border-bottom: solid #4F81BD 2.25pt; border: 1pt solid rgb(79, 129, 189); mso-background-themecolor: text2; mso-background-themeshade: 191; mso-border-bottom-themecolor: accent1; mso-border-themecolor: accent1; padding: 0in 5.4pt; width: 80.2pt;" valign="top" width="107"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 5;">
<br /></div>
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<td style="background: rgb(23, 54, 93); border-bottom: 2.25pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: 1pt solid rgb(79, 129, 189); mso-background-themecolor: text2; mso-background-themeshade: 191; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 169.95pt;" valign="top" width="227"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 1;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;"><span style="color: white;">Six sigma <o:p></o:p></span></span></b></div>
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<td style="background: rgb(23, 54, 93); border-bottom: 2.25pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: 1pt solid rgb(79, 129, 189); mso-background-themecolor: text2; mso-background-themeshade: 191; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 228.65pt;" valign="top" width="305"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 1;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;"><span style="color: white;">Lean</span><o:p></o:p></span></b></div>
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<td style="background: rgb(211, 223, 238); border-top: none; border: 1pt solid rgb(79, 129, 189); mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 80.2pt;" valign="top" width="107"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 68;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;">Purpose <o:p></o:p></span></b></div>
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<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 169.95pt;" valign="top" width="227"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">To reduce a critical to quality metric
data variation<o:p></o:p></span></div>
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<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 228.65pt;" valign="top" width="305"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Bring value to customer through
elimination of waste by striving for continuous improvement<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="border-top: none; border: 1pt solid rgb(79, 129, 189); mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 80.2pt;" valign="top" width="107"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 132;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;">What it is<o:p></o:p></span></b></div>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 169.95pt;" valign="top" width="227"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Tool<o:p></o:p></span></div>
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<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 228.65pt;" valign="top" width="305"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Culture <o:p></o:p></span></div>
</td>
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<td style="background: rgb(211, 223, 238); border-top: none; border: 1pt solid rgb(79, 129, 189); mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 80.2pt;" valign="top" width="107"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 68;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;">Approach<o:p></o:p></span></b></div>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 169.95pt;" valign="top" width="227"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Phase by phase with data collection<o:p></o:p></span></div>
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<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 228.65pt;" valign="top" width="305"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Overall value stream mapping through
gemba walk of observing the activity<o:p></o:p></span></div>
</td>
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<td style="border-top: none; border: 1pt solid rgb(79, 129, 189); mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 80.2pt;" valign="top" width="107"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 132;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;">Application area<o:p></o:p></span></b></div>
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<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 169.95pt;" valign="top" width="227"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Point to point improvement<o:p></o:p></span></div>
</td>
<td style="border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 228.65pt;" valign="top" width="305"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Throughout supply chain<o:p></o:p></span></div>
</td>
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<td style="background: rgb(211, 223, 238); border-top: none; border: 1pt solid rgb(79, 129, 189); mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 80.2pt;" valign="top" width="107"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 68;">
<b><span face=""arial" , "sans-serif"" style="font-size: 12pt;">Expertise requirement<o:p></o:p></span></b></div>
</td>
<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 169.95pt;" valign="top" width="227"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">Statistic<o:p></o:p></span></div>
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<td style="background: rgb(211, 223, 238); border-bottom: 1pt solid rgb(79, 129, 189); border-left: none; border-right: 1pt solid rgb(79, 129, 189); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt; width: 228.65pt;" valign="top" width="305"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span face=""arial" , "sans-serif"" style="font-size: 12pt;">People management<o:p></o:p></span></div>
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<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">A company does not qualify
as a lean culture company by just adopting a few lean tools. Lean culture is
about management leadership creating a work place which respect its worker who
bring value to product by eliminating waste through continuous
improvement. A real lean company will
not hire excessive worker as there is not much waste to be managed and then
later on fire when the worker is not needed.
Lean culture company is able to do more with less to achieve consistent
good quality product with minimal waste. <o:p></o:p></span></div>
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</span></div>
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<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Both Lean and six sigma is
NOT magic which enable wealth creation of a corporation. In order to practice both lean and six sigma successfully,
an organization would require a skill workforce with discipline. Unfortunately discipline had become rare
commodity in today world which attribute to why many company failed eventually.<o:p></o:p></span></div><div class="MsoNormal"><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div><div class="MsoNormal"><br /></div><div class="MsoNormal"><span style="font-size: medium;"><b>Interested to learn more about lean and how to eliminate waste and flow your manufacturing value stream and how to apply lean in industrial revolution 4.0 manufacturing , do click on the image below👇:-</b></span></div><div class="MsoNormal"><a href="https://bit.ly/udemy_LeanManage" target="_blank">Practical Lean management </a> </div><div class="MsoNormal"><div class="separator" style="clear: both; text-align: center;"><a href="https://bit.ly/udemy_LeanManage" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="1117" data-original-width="1986" height="225" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjneHa3FontPSJcrWQ2Eozz1Fqj_-8YQwVKhaQU8vj1F3hdyhCvq5O9rtfOrIQNAP67aFVddHVy9Rh5tXnXPLD18VIT8PPZOqj2EqcgTUP5wcpxhosxPB-npVd-Dwt7UbDms3bSuAdhRyMH/w400-h225/Udemy_leanflow.png" width="400" /></a></div><br /><div class="separator" style="clear: both; text-align: left;"> </div><div class="separator" style="clear: both; text-align: center;">You tube video on lean 👇<br /><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/mrErTN6SJDs" width="320" youtube-src-id="mrErTN6SJDs"></iframe></div></div><br /><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-10211688562229375522021-01-31T18:24:00.000-08:002021-01-31T23:05:22.065-08:00Zero defect a Myth or a reality - Organization accountability<br />
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">In a normal situation,
consumers only buy one product and thus the product must be functioning for its
intended usage and specification.<span style="mso-spacerun: yes;"> </span>This
means a product or service supplier to end consumer only get one chance to show
their product is of good quality.<span style="mso-spacerun: yes;">
</span>Therefore, all products sold to the consumer market should achieve
zero-defect or a very low defect rate such as six sigma quality which is equal
to 3.4 defects in one million parts.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">Product with zero
defects is a dream of every organization.<span style="mso-spacerun: yes;">
</span>The next big question would be what it takes to achieve zero
defects.<span style="mso-spacerun: yes;"> </span>In the modern world, the end
product which reaches the end-user or consumer goes through a very long supply
chain, from mother nature raw material such metal, silicon wafer, petrol
chemical by-product to form into piece part assemble into sub-assembly and then
join together to become final assembly.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzjJRDDhfNFWVPLlMxZo-60abd1l25dNPUwAOLZ6IiZCVYquPOLsTTnahDkVhDrasv7K8JzKnQFYeTGNtC0lQu-5I2kvGPADGMY6HUycmjIc-6ysilhseEHsCbohP67s6UwY4FG_ufkakH/s1600/Happy_customer.PNG" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="251" data-original-width="285" height="350" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzjJRDDhfNFWVPLlMxZo-60abd1l25dNPUwAOLZ6IiZCVYquPOLsTTnahDkVhDrasv7K8JzKnQFYeTGNtC0lQu-5I2kvGPADGMY6HUycmjIc-6ysilhseEHsCbohP67s6UwY4FG_ufkakH/s400/Happy_customer.PNG" width="400" /></a></div>
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">All the touchpoint
throughout the supply chain will increase error opportunity which could induce
defect in a product.<span style="mso-spacerun: yes;"> </span>Refer to <a href="http://7esupplierquality.com/">this link</a> on the concept of the supply chain. </span></div>
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><br /></span></div>
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">The most important
condition to strive for the perfection of zero defect is an overall product
design with design for manufacturability, serviceability, consumer etc in
mind.<span style="mso-spacerun: yes;"> </span>Quality awareness must start right
from the design of the product.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
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<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">Unfortunately, most of
the design only focuses on the functionality of the product which resulted in
poor manufacturability, the limited supply chain of material and complicated
product which is not user friendly.<o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">Many organizations did
not realize that zero-defect must be designed in from raw material to piece
part to sub-assembly to final assembly.<span style="mso-spacerun: yes;">
</span>The irony is that those organizations thought manufacturing process can
compensate for the poor design and limited material supply base.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">Very often a company
tend to take short cut design process of a product to save on design cost and
time to market which uses substandard material. <span style="mso-spacerun: yes;"> </span>This had created a ripple effect where company
have to live with poor design, spend a huge amount of money to hire resources
downstream to manage complicated manufacturing process for the infinite
duration of time.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;">I will share more about design for manufacturability concept which leads to the zero-defect product in the next article. Please do follow this website by clicking on "Follow" on the top right sidebar. I have created a youtube video to explain more on this topic.</span></div><div class="MsoNormal"><span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><br /></span></div><div class="MsoNormal"><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="309" src="https://www.youtube.com/embed/3WukFmzzThI" width="458" youtube-src-id="3WukFmzzThI"></iframe></div><br /><span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><br /></span></div><div class="MsoNormal"><span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><br /></span></div><div class="MsoNormal"><span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><br /></span></div><div class="MsoNormal"><span face=""arial" , sans-serif" style="color: #44546a; font-size: 14pt; line-height: 107%;"><br /></span></div>
Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-38809266793219453262021-01-23T23:30:00.001-08:002021-01-24T02:40:24.810-08:00What is the difference between lean and six sigma - Part 1 <div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">When I started my career in
the electronics manufacturing during early 90s, six sigma was prevalent where
every company wanted to achieve 6 sigma qualities at that time. According to Wikipedia, six sigma approach
was pioneered by Motorola engineers in 80s for the purpose of process
improvement. This methodology focus on
data collection and statistical analysis of data, using quality tools for root
cause identification and action plan to address the root cause thru phase by
phase approach. It is then follow data
analysis using statistic to verify if there is significant follow by
standardize action plan to sustain the improvement. It had become a big phenomenon when Jack
Welch made six sigma GE business strategy in 1995. Several American based multinational corporations
followed suit and claimed to have huge saving therefore they are making profit
and in business the biggest incentive is profit $. The word is six sigma became catch phrase for most company top
management, therefore they “force” their
organization to establish six sigma projects everywhere irrespective if it is a suitable approach or not.<o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">When we approach the 21<sup>st</sup>
century, lean concept practice by Toyota caught the attention of the western world
when Dr. Womack et al. release an iconic
book about lean</span> (<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">The Machine That Changed the
World) in the 90s. This book was based
on their research in MIT about innovative management and production system use
in Toyota. As lean tools are quite simple
and easy to adopt, a lot of company start to use the popular tools such as 5s,
standard work, poke-yoke (error proof), kaizen etc., with almost immediate
results seen. Thus lean slowly take over six sigma as the groundbreaking tool
in production and management.<o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">By the time lean become
popular, many organizations had already adopted six sigma “culture”
religiously. At the same time most
management does not want to lose out to company who embraced lean which had
gain a block buster results, they start
to assimilate lean tools and thus the beginning of term lean six sigma. Most of the training companies start to rid
the wave of trend by offering Lean six sigma course. <o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Lean six sigma is a very
misguided term as both lean and six sigma are entirely different. Lean is a culture and six sigma is an
approach to reduce variation contributed by poor process control. Six sigma could be part of lean and not
vice versa. <o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Six sigma is a structured
variation reduction methodology. I found
that a lot of engineers who had study or deploy six sigma still do NOT
understand the real meaning of <b>variation
reduction</b>. I would like to use the
scenario below to illustrate the meaning of variation reduction. A manufacturing company found that their
product could not customer specification for length of 308.50+/-0.30
(308.20-308.80). Base on the data
collected for product length and plotted on the control chart on the left, it
seems some data already exceed or below spec.
The company had to reject the product which does mean customer
spec. The quality engineer decided to
use six sigma approach to improve the process in order to produce parts which
consistently meet customer spec. After
improvement, the quality engineer collect the product length data and plot in
control chart (right). It was found the product
length variation had reduced with tighter control limit as compare to the chart
on the left. It also show that the
product length can consistently meet customer spec, Thus variation of the product length had
reduced using six sigma approach. <o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<br />
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Six sigma phase by phase
approach from define, measure, analyze, improve and control is to ensure that
variation quality characteristic of the product is reduce or bring to target
per customer spec or both.<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNvP8PVN1FT4jIUUrBdzitoZ2VwwxIucIOK8XOYHAKwR0Khqb4bsYFmPxZML04qGFUCK-Lt1ozM3ClJX39nZW2bTzd5BnLNOOOp2tnA-tbzrTi6Sfq9ur25Ww0vkatM56CUBJuqYfnmV6t/s1600/Variation_reduction.JPG" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="229" data-original-width="654" height="224" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNvP8PVN1FT4jIUUrBdzitoZ2VwwxIucIOK8XOYHAKwR0Khqb4bsYFmPxZML04qGFUCK-Lt1ozM3ClJX39nZW2bTzd5BnLNOOOp2tnA-tbzrTi6Sfq9ur25Ww0vkatM56CUBJuqYfnmV6t/s640/Variation_reduction.JPG" width="640" /></a></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"></span></div>
<div class="MsoNormal">
<span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Six sigma will only meaningful
in a process improvement if useful data are collected diligently with big
enough sample size to study the current trend and make a statistical conclusion
on the population behavior. Data
collection could focus on one or at the most two parameters which are critical
to quality identified through mapping customer requirement. After improvement, data is collected again and
analyzed statistically to ensure the trend had improved for overall
population. Therefore it is very
statistical based tactical tools to achieve customer requirement be on
objective specification of certain critical quality metric and we must be able
to measure the quality metric.<o:p></o:p></span></div><div class="MsoNormal"><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><br /></span></div><div class="MsoNormal"><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;">Do refer to this video for more details</span></div><div class="MsoNormal"><br /><span face=""arial" , "sans-serif"" style="font-size: 12pt; line-height: 115%;"><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/EyDliNQUoYo" width="492" youtube-src-id="EyDliNQUoYo"></iframe></div><br /></span></div>
Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-90737275189687811872021-01-06T22:51:00.000-08:002021-01-06T22:51:03.874-08:00Proactive leadership in Quality management<p> </p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiebK4RfwRRBqlHKLqZSF9CrEaB8obK2FOScPzGh9dyTDZpo6bwkgqcN2MACfB37OCNGvTfMi8xNR2G9SaMaiR1xF4NAenopXYqSipKuMyzsjRrAHkqZUbY2DN3y883_unlBGCYLRf__gB/s1800/Workcycle1+%25282%2529.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1500" data-original-width="1800" height="534" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiebK4RfwRRBqlHKLqZSF9CrEaB8obK2FOScPzGh9dyTDZpo6bwkgqcN2MACfB37OCNGvTfMi8xNR2G9SaMaiR1xF4NAenopXYqSipKuMyzsjRrAHkqZUbY2DN3y883_unlBGCYLRf__gB/w640-h534/Workcycle1+%25282%2529.png" width="640" /></a></div><br /><p></p><p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">Saying no to such work pattern requires a lot of leadership,
planning, courage and communications.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">Sometimes we are overwhelmed with so many issues that we
are lost and unable to lead ourselves out of those situations. Therefore we
continued to firefight for the rest of our working lives and hated our work. <o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">The situation is aggravated if you working for management
does not have a clear understanding of what is going on and no objective how to
minimize even prevent problems. <o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;"><span style="mso-spacerun: yes;"> </span>We must treat all
problems as our enemy,<span style="mso-spacerun: yes;"> </span>lead ourselves
and our team to go to war to conquer this enemy. <o:p></o:p></span></p>
<p class="MsoNormal"><i><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">Know yourself well, know your enemy even
better, a hundred battles fought a hundred battles win.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></i></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">This is a famous quote by Sun Tzu, a military strategist
found in the Art of War, an ancient Chinese military treatise.<span style="mso-spacerun: yes;"> </span>It starts with taking the lead to understand
the problem very well, such as asking questions of what, where, when, who and
how and gathering accurate data.<span style="mso-spacerun: yes;"> </span>This
seems to be a simple step; however, many had failed due to lack of knowledge
and perspective to look at the problem differently.<span style="mso-spacerun: yes;"> </span>Once the problem is well defined,<span style="mso-spacerun: yes;"> </span>we should have some insights if the problem
is within our capability to solve or there is no immediate solution.<span style="mso-spacerun: yes;"> </span>Learn to acknowledge that the problem cannot
be prevented with current resources is essential for us to manage the problem. <o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">This is where the problem gets bigger as everyone is only
thinking of solving it instead of managing it.<span style="mso-spacerun: yes;">
</span>I will discuss more about it in the future. <o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">Once you know the problem, then planning is needed to
establish a solution to prevent or manage the problem.<span style="mso-spacerun: yes;"> </span>A problem that is well defined will make
planning for action is more straightforward.<span style="mso-spacerun: yes;">
</span>This will require knowledge gain from learning and experience.<span style="mso-spacerun: yes;"> </span>Our knowledge is will help us to search for
the eureka moment in planning for a solution.<span style="mso-spacerun: yes;">
</span>We must have the courage to plan for a solution which could go beyond
the four walls of the manufacturing facility.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">Improvement in minimizing or prevent problem will not
happen by just planning.<span style="mso-spacerun: yes;"> </span>We need to put
the problem and action plan into the right perspective so that we can
communicate clearly to the management and team member. <o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">Communication to the management is very important to
influence the management to support and invest in resources to make the plan
into reality.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;">We must eliminate the victim’s mentality and be proactive
in leading ourselves towards a better work-life as the first step towards in
being control.<span style="mso-spacerun: yes;"> </span>If you are in a
leadership position, ensure that you are part of the solution to the problem.<o:p></o:p></span></p><p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;"><br /></span></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/fPp1AckzN2A" width="487" youtube-src-id="fPp1AckzN2A"></iframe></div><br /><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 115%;"><br /></span><p></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-51888173017202453562020-12-15T02:12:00.004-08:002021-01-04T05:28:22.982-08:00Supplier Quality Management Course @ Udemy<p> <span face=""Segoe UI", sans-serif" style="background-color: white; font-size: 13.5pt;">For those who seek or want
to advance their </span><b style="background-color: white; font-family: "Segoe UI", sans-serif; font-size: 13.5pt;"><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#career</span></b><span face=""Segoe UI", sans-serif" style="background-color: white; font-size: 13.5pt;"> in </span><b style="background-color: white; font-family: "Segoe UI", sans-serif; font-size: 13.5pt;"><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#supplier</span></b><span face=""Segoe UI", sans-serif" style="background-color: white; font-size: 13.5pt;"> </span><b style="background-color: white; font-family: "Segoe UI", sans-serif; font-size: 13.5pt;"><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#quality</span></b><span face=""Segoe UI", sans-serif" style="background-color: white; font-size: 13.5pt;"> </span><b style="background-color: white; font-family: "Segoe UI", sans-serif; font-size: 13.5pt;"><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#management</span></b><span face=""Segoe UI", sans-serif" style="background-color: white; font-size: 13.5pt;">, Would like to share this course on
seven essentials on supplier quality management in Udemy . I have put in more than 20 years of knowledge and
experience into creating this course. I am an authority in this area where
I have wrote books on this subject.</span></p>
<p class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; vertical-align: baseline;"><span face=""Segoe UI",sans-serif" style="color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;">This course will help to prepare for
interview which you will outshine your competitor supplier quality manager or
engineer post.</span><span face=""Segoe UI",sans-serif" style="font-size: 13.5pt; mso-ansi-language: EN-MY; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;"><o:p></o:p></span></p>
<p class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; vertical-align: baseline;"><span face=""Segoe UI",sans-serif" style="color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;">You will have life access to this course
where you can take your time to finish the course. This is an investment
you must make to get ahead in your career as supplier quality management professional. </span></p><p class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; vertical-align: baseline;"><span face=""Segoe UI",sans-serif" style="color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;">Click on the image below or scan the QR code to find out more details</span></p>
<p class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; vertical-align: baseline;"><b><span face=""Segoe UI",sans-serif" style="border: 1pt none windowtext; color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-border-alt: none windowtext 0cm; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN; padding: 0cm;">#career</span></b><span face=""Segoe UI",sans-serif" style="color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;"> <b><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#interview</span></b> <b><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#supplier</span></b> <b><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#quality</span></b> <b><span style="border: 1pt none windowtext; mso-border-alt: none windowtext 0cm; padding: 0cm;">#management</span></b> </span><span face=""Segoe UI",sans-serif" style="font-size: 13.5pt; mso-ansi-language: EN-MY; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;"><o:p></o:p></span></p><p class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; vertical-align: baseline;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://www.udemy.com/course/seven-essentials-in-supplier-quality-management/?referralCode=F565E86DF2ABA06F2D9F" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="422" data-original-width="750" height="360" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjOJepP_6ol2KbOCRErIMHNMAXBbrQaBAWVHOSziS5Cvfzqv6G4wBqmsoHuHcNiFgqjeUt98KtUaTsH5oXLHHUdKWeU3rntSaXDEsoEPFztJemQMoQuP-fN7N7xl6bivk1-fxRASOKRUUrf/w640-h360/Udemy_courseimage.png" width="640" /></a></div><br /><span face=""Segoe UI",sans-serif" style="color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;"><br /></span><p></p><p class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; vertical-align: baseline;"></p><div class="separator" style="clear: both; text-align: center;"><br /></div><br /><span face=""Segoe UI",sans-serif" style="color: black; font-size: 13.5pt; mso-ansi-language: EN-MY; mso-color-alt: windowtext; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;"><br /></span><p></p>
<p class="MsoNormal"><span face=""Segoe UI",sans-serif" style="font-size: 13.5pt; line-height: 115%; mso-ansi-language: EN-MY; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: ZH-CN;"><o:p> </o:p></span></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-59246425452599699522020-12-11T23:30:00.000-08:002020-12-12T06:09:44.490-08:00Which quality cost should be the primary focus of your company? Part 1<p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/fPbrdTIkUJ8" width="320" youtube-src-id="fPbrdTIkUJ8"></iframe></div><br /><div class="separator" style="clear: both; text-align: center;"><br /></div><div class="separator" style="clear: both; text-align: justify;"><span face="Arial, sans-serif" style="font-size: 14pt; line-height: 107%; text-align: left;">A few weeks ago I had run a poll in linkedin group <a href="https://www.linkedin.com/groups/13908597/" target="_blank">360 Proactive Quality Engineering</a> to find out which quality cost get the least attention from quality engineering practitioner. (please refer to embedded link on <a href="http://www.360qualitymanagement.com/2020/08/is-quality-free-do-not-shed-tear-until.html" target="_blank">quality cost</a> to learn more on quality cost) </span><span face="Arial, sans-serif" style="font-size: 14pt; text-align: left;">79% had selected prevention cost follow by appraisal and internal cost which reflects the actual situation in
the industry. </span></div><p></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiO-eDMU7M4Z7fbvCcd8vkLahKoG0-8YQL6owJWuBLCWrLHRpggKEnsu2Wtx361WMaacDo3ufsXK7Dr_TvTS4E3nH69c5s4jttXKs8S4pmDk6zFKinWCPT2SCApb-JXI161ldGcE8GY62un/s477/Poll_results_QualityCost.PNG" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="217" data-original-width="477" height="293" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiO-eDMU7M4Z7fbvCcd8vkLahKoG0-8YQL6owJWuBLCWrLHRpggKEnsu2Wtx361WMaacDo3ufsXK7Dr_TvTS4E3nH69c5s4jttXKs8S4pmDk6zFKinWCPT2SCApb-JXI161ldGcE8GY62un/w640-h293/Poll_results_QualityCost.PNG" width="640" /></a></div><span face="Arial, sans-serif" style="font-size: 14pt;"><p class="MsoNormal" style="text-align: justify;"><span face="Arial, sans-serif" style="font-size: 14pt;">Most companies had failed to look into
#prevention cost due to quality problem is seldom a pain point during the
development stage as the biggest challenge to launch a new product would be
time to market.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">The development and
marketing team would prefer less interaction with other groups to shorten the
design cycle, and less work involves to plan in quality in this silo over the
wall approach where I design it and you build it.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">Sad to say this is still practice in some company
till today. </span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">Typically, the quality
problem will only show up during mass production or worst during customer
integration.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">Every organization who are
serious about their profitability should understand the cost of correcting a
problem at the customer end is more than thousands times more than rectifying problem during design stage.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">The table below an example of how quality
cost grows in the different product life cycle.</span><span face="Arial, sans-serif" style="font-size: 14pt;">
</span><span face="Arial, sans-serif" style="font-size: 14pt;">Therefore, preventive cost should be the primary focus, especially
product with the short product life as product development happens almost every
quarter.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">These types of companies should
adopt advance quality planning approach to plan quality into every stage of
product life.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">All quality #engineers
should show this table to your management if quality planning is not yet the
primary focus of the company.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span><span face="Arial, sans-serif" style="font-size: 14pt;">This is
also the best proactive approach to adopt.</span><span face="Arial, sans-serif" style="font-size: 14pt;"> </span></p></span><p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoTable15Grid4" style="border-collapse: collapse; border: none; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody><tr style="mso-yfti-firstrow: yes; mso-yfti-irow: -1; mso-yfti-lastfirstrow: yes;">
<td style="background: black; border-right: none; border: 1pt solid black; mso-background-themecolor: text1; mso-border-bottom-alt: solid black .5pt; mso-border-bottom-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; padding: 0cm 5.4pt; width: 155.35pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 5;"><span style="font-family: arial;"><b><span style="color: white; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: background1;">Product Life </span></b><b><span style="color: white; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-themecolor: background1;"><o:p></o:p></span></b></span></p>
</td>
<td style="background: black; border-left: none; border: 1pt solid black; mso-background-themecolor: text1; mso-border-bottom-alt: solid black .5pt; mso-border-bottom-themecolor: text1; mso-border-right-alt: solid black .5pt; mso-border-right-themecolor: text1; mso-border-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; padding: 0cm 5.4pt; width: 155.4pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 1;"><span style="font-family: arial;"><b><span style="color: white; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: background1;"><span style="mso-spacerun: yes;"> </span>Cost of correcting problem</span></b><b><span style="color: white; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-themecolor: background1;"><o:p></o:p></span></b></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 0;">
<td style="background: rgb(204, 204, 204); border-top: none; border: 1pt solid rgb(102, 102, 102); mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.35pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 68;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">Design phase</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
<td style="background: rgb(204, 204, 204); border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.4pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 64;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">$ 35</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="border-top: none; border: 1pt solid rgb(102, 102, 102); mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.35pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 4;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">Before buying the parts</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.4pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">$177</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background: rgb(204, 204, 204); border-top: none; border: 1pt solid rgb(102, 102, 102); mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.35pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 68;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">Before start of mass production</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
<td style="background: rgb(204, 204, 204); border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.4pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 64;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">$368</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="border-top: none; border: 1pt solid rgb(102, 102, 102); mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.35pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 4;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;"><span style="font-family: arial;">During Mass production <o:p></o:p></span></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.4pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt;"><b><span style="color: red; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt;"><span style="font-family: arial;">$5900<o:p></o:p></span></span></b></p>
</td>
</tr>
<tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;">
<td style="background: rgb(204, 204, 204); border-top: none; border: 1pt solid rgb(102, 102, 102); mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.35pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 68;"><span style="font-family: arial;"><span style="color: black; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt; mso-themecolor: dark1;">After shipped to customers</span><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></span></p>
</td>
<td style="background: rgb(204, 204, 204); border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 155.4pt;" valign="top" width="207">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 10.0pt; margin-left: 0cm; margin-right: 0cm; margin-top: 5.0pt; margin: 5pt 0cm 10pt; mso-yfti-cnfc: 64;"><b><span style="color: red; mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt; mso-font-kerning: 12.0pt;"><span style="font-family: arial;">$590000 (many parts could have shipped)</span></span></b><span style="mso-bidi-font-family: Arial; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></p>
</td>
</tr>
</tbody></table>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"></p><p class="MsoNormal"><span face=""Arial",sans-serif" style="font-size: 14pt; line-height: 107%;">In my next article, <span style="mso-spacerun: yes;"> </span>I shall share on which cost should be a
primary focus where in situation that prevention cost cannot be the primary
focus anymore.</span></p><p></p><p class="MsoNormal"><br /></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-86352199253868655102020-12-06T20:43:00.003-08:002020-12-06T20:43:37.910-08:00Channel Evelyn7E premiere – appreciate the support to subscribe <p></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhnc11_Xzjgr-f1skiPHaYsFLwgpLL8_xCDID4_O54KLFG0woFsTJOccWyDUn0x_6QSXYPaLUQ0rjs95HoEEp7D001pkzemJpZfFIu4C4vIA1ajmsmoqYMY_8d1dfz021zkFVU73za_wsTz/s600/Logo_Phonenix1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="600" data-original-width="600" height="104" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhnc11_Xzjgr-f1skiPHaYsFLwgpLL8_xCDID4_O54KLFG0woFsTJOccWyDUn0x_6QSXYPaLUQ0rjs95HoEEp7D001pkzemJpZfFIu4C4vIA1ajmsmoqYMY_8d1dfz021zkFVU73za_wsTz/w104-h104/Logo_Phonenix1.png" width="104" /></a></div><br /><span style="font-family: Arial, sans-serif; font-size: 12pt;"><br /></span><p></p><p><span style="font-family: Arial, sans-serif; font-size: 12pt;">New YouTube channel Evelyn7E premiere today on
7 Dec 2020 especially created for process, quality & management professional.</span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">I will
share 30 years of my engineering and management experience on hacking into key
areas to achieve good results proactively </span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">in</span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">this
channel.</span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">There will be video on
application quality and management tools and some insights on what to control
in specific manufacturing process such as PCBA,</span><span style="font-family: Arial, sans-serif; font-size: 12pt;">
</span><span style="font-family: Arial, sans-serif; font-size: 12pt;">mechanical assembly to get stable product. </span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">Scan the QR code or click on the video below to
go to my channel and </span><b style="font-family: Arial, sans-serif; font-size: 12pt;">subscribe</b><span style="font-family: Arial, sans-serif; font-size: 12pt;"> to my channel.</span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">Appreciate the </span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;">sharing with all who can benefit from this
channel.</span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 12pt;"> <br /></span></p><p></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="266" src="https://www.youtube.com/embed/f1vT0Nw93QY" width="464" youtube-src-id="f1vT0Nw93QY"></iframe></div><span lang="EN-US"><b><p><span lang="EN-US"><b><br /></b></span></p><span style="background: white; border: 1pt none windowtext; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%; padding: 0cm; text-decoration-line: none;"><a href="https://www.linkedin.com/feed/hashtag/?keywords=quality&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6741550315394494464">#quality</a></span></b></span><span lang="EN-US" style="background: white; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%;"><span style="color: rgba(0, 0, 0, 0.9);"> </span></span><span lang="EN-US"><a data-attribute-index="1" href="https://www.linkedin.com/feed/hashtag/?keywords=management&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6741550315394494464" style="box-sizing: inherit; display: inline-block; line-height: inherit !important; touch-action: manipulation;"><b><span style="background: white; border: 1pt none windowtext; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%; padding: 0cm; text-decoration-line: none;">#management</span></b></a></span><span lang="EN-US" style="background: white; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%;"><span style="color: rgba(0, 0, 0, 0.9);"> </span></span><span lang="EN-US"><a data-attribute-index="2" href="https://www.linkedin.com/feed/hashtag/?keywords=sharepost&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6741550315394494464" style="box-sizing: inherit; display: inline-block; line-height: inherit !important; touch-action: manipulation;"><b><span style="background: white; border: 1pt none windowtext; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%; padding: 0cm; text-decoration-line: none;">#sharepost</span></b></a></span><span lang="EN-US" style="background: white; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%;"><span style="color: rgba(0, 0, 0, 0.9);"> </span></span><span lang="EN-US"><a data-attribute-index="3" href="https://www.linkedin.com/feed/hashtag/?keywords=engineering&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6741550315394494464" style="box-sizing: inherit; display: inline-block; line-height: inherit !important; touch-action: manipulation;"><b><span style="background: white; border: 1pt none windowtext; font-family: "Segoe UI", sans-serif; font-size: 10.5pt; line-height: 115%; padding: 0cm; text-decoration-line: none;">#engineering</span></b></a></span><p></p>
<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg2SAB4W4g9S8LaaJ8NGuMAo0G29g4Uuc6oEwrat2c_XsA_oHOA7B1TeMUJkTD5eBVNBv5AF0m3RNWUdk3hl5C00ueh1jaxhA4RKo2gATcSi4ghvVskxWx1W_TY3W2HuRjL75avDuL4GiB4/s200/Youtube_channel_QR.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="200" data-original-width="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg2SAB4W4g9S8LaaJ8NGuMAo0G29g4Uuc6oEwrat2c_XsA_oHOA7B1TeMUJkTD5eBVNBv5AF0m3RNWUdk3hl5C00ueh1jaxhA4RKo2gATcSi4ghvVskxWx1W_TY3W2HuRjL75avDuL4GiB4/s0/Youtube_channel_QR.png" /></a></div><br /><p class="MsoNormal">Thank You</p><div class="separator" style="clear: both; text-align: left;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEju5UYvbb3P2IRACdD2GZKHmttAl7Kk3J-XAM8ylZuiU6Q873DbNctts9F6zNLWlpQElEs-k-z67KfLUfzuTkINLv8irz55zf0fBCRucRoEhXC8feCfujz0a4OHOG8-mpLzytqi0_n46nIJ/s300/Signature_good.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="100" data-original-width="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEju5UYvbb3P2IRACdD2GZKHmttAl7Kk3J-XAM8ylZuiU6Q873DbNctts9F6zNLWlpQElEs-k-z67KfLUfzuTkINLv8irz55zf0fBCRucRoEhXC8feCfujz0a4OHOG8-mpLzytqi0_n46nIJ/s0/Signature_good.png" /></a><div class="separator" style="clear: both; text-align: center;"><br /></div><br /></div><br /><p class="MsoNormal"><br /></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-80406848872423283122020-11-10T19:11:00.001-08:002020-11-10T19:11:32.849-08:002020 World Quality Day - Creating Customer Value <p></p><div class="separator" style="clear: both; text-align: center;"><iframe allowfullscreen="" class="BLOG_video_class" height="321" src="https://www.youtube.com/embed/rIV-QY1Gbbg" width="482" youtube-src-id="rIV-QY1Gbbg"></iframe></div> <br /><p></p><p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">World quality day which falls on the second Thursday of Nov
was created by the Chartered Quality Institute (CQI) since 1990.<span style="mso-spacerun: yes;"> </span>This special day was established to bring the
awareness and recognition of the quality professionals contribution in
delivering quality products to the world.<span style="mso-spacerun: yes;">
</span>Quality professionals are committed not only in customer quality but
also safety in most of the organizations.<span style="mso-spacerun: yes;">
</span>Many companies around the world will celebrate this momentous occasion
in Nov every year. </span><span style="font-family: Arial, sans-serif; font-size: 14pt;">This year theme is creating value to the customer.</span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Customers are getting more sophisticated over time with
upgraded needs & wants, and their voice can be heard over social
media.<span style="mso-spacerun: yes;"> </span>A delighter attribute today might
be a must-have in the future according to Kano analysis model on product
feature.<span style="mso-spacerun: yes;"> </span>Every organization should
involve quality engineering professional right from the start of product design
to ensure quality is plan into the product through the rigour of using the
correct quality tools such as kano analysis, quality function deployment and
advance product quality plan.<span style="mso-spacerun: yes;"> </span>A capable
quality professional must ensure that the quality voice is heard throughout the
organization and drive all functions put in effort in achieving quality at a
minimal cost.<span style="mso-spacerun: yes;"> </span>In my previous LinkedIn
article, I have mentioned that quality problem is always hidden and it takes a lot
of resources to rectify a problem at customer end. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">The customer wants, and needs can evolve, however, one
thing that never changes is the customer always require a product which works
well to solve their pain point at the lowest cost possible. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Creating value to the customer also this is one of the
foundations in lean.<span style="mso-spacerun: yes;"> </span>This is translated
into producing consistently good quality, a defect-free product with minimal
quality cost and waste.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">May Quality professionals be inspired to create customer
value by ensuring quality and safety design into the product and achieve a
balance in the voice of the business, the voice of the process and voice of the
customer.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Note: <span style="mso-spacerun: yes;"> </span>CQI
and IRCA had prepare an excellent resources to celebrate world quality day
@<span style="mso-spacerun: yes;"> </span>https://www.quality.org/wqd20-toolkit<o:p></o:p></span></i></p><p class="MsoNormal"><i></i></p><div class="separator" style="clear: both; text-align: center;"><i><br /></i></div><i><br /><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;"><br /></span></i><p></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-70531945505151743982020-09-17T05:36:00.006-07:002023-06-08T23:50:38.766-07:00The hidden rainbow in 7 manufacturing process inputs - how to find it<div class="separator"><div class="separator"><span style="font-size: 18.6667px;">Did you know that even if a product is well designed, there are numerous factors that can cause variations in each process input? It's like a Pandora's box of potential problems waiting to be unleashed! The table below provides a glimpse into some of these issues, but trust me, it's just the tip of the iceberg. There could be even more lurking beneath the surface.</span></div><div class="separator"><span style="font-size: 18.6667px;"><br /></span></div><div class="separator"><br /></div></div><table border="1" cellpadding="0" cellspacing="0" class="MsoTable15Grid4" style="border-collapse: collapse; border: none; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody><tr>
<td style="background: black; border: 1pt solid black; mso-background-themecolor: text1; mso-border-bottom-alt: solid black .5pt; mso-border-bottom-themecolor: text1; mso-border-left-alt: solid black .5pt; mso-border-left-themecolor: text1; mso-border-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 5;"><b><span face=""Arial",sans-serif" style="color: white; font-size: 14pt; mso-themecolor: background1;">Process input <o:p></o:p></span></b></p>
</td>
<td style="background: black; border: 1pt solid black; mso-background-themecolor: text1; mso-border-bottom-alt: solid black .5pt; mso-border-bottom-themecolor: text1; mso-border-right-alt: solid black .5pt; mso-border-right-themecolor: text1; mso-border-themecolor: text1; mso-border-top-alt: solid black .5pt; mso-border-top-themecolor: text1; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 1;"><b><span face=""Arial",sans-serif" style="color: white; font-size: 14pt; mso-themecolor: background1;">Potential source of variation<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td style="background: rgb(204, 204, 204); border: 1pt solid rgb(102, 102, 102); mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face="Arial, sans-serif" style="font-size: 14pt;">Man</span></b><b><span face=""Arial",sans-serif" style="font-size: 14pt;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(204, 204, 204); border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="Arial, sans-serif" style="font-size: 14pt;">Emotion, absent from work, fatigue, no proper
training process </span><span face=""Arial",sans-serif" style="font-size: 14pt;"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border: 1pt solid rgb(102, 102, 102); mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><b><span face=""Arial",sans-serif" style="font-size: 14pt;">Machine<o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face=""Arial",sans-serif" style="font-size: 14pt;">Wear and tear,
natural shift or drift of machine<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: rgb(204, 204, 204); border: 1pt solid rgb(102, 102, 102); mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face="Arial, sans-serif" style="font-size: 14pt;">Method</span></b><b><span face=""Arial",sans-serif" style="font-size: 14pt;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(204, 204, 204); border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="Arial, sans-serif" style="font-size: 14pt;">No written work instruction, unclear work
instruction, complicated work instruction</span><span face=""Arial",sans-serif" style="font-size: 14pt;"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border: 1pt solid rgb(102, 102, 102); mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><b><span face=""Arial",sans-serif" style="font-size: 14pt;">Material <o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face=""Arial",sans-serif" style="font-size: 14pt;">Material from
multiple suppliers, not able to control supplier process input<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: rgb(204, 204, 204); border: 1pt solid rgb(102, 102, 102); mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face="Arial, sans-serif" style="font-size: 14pt;">Measure</span></b><b><span face=""Arial",sans-serif" style="font-size: 14pt;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(204, 204, 204); border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-background-themecolor: text1; mso-background-themetint: 51; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="Arial, sans-serif" style="font-size: 14pt;">Measure process not set up properly, operator not
train to measurement, natural shift of measuring equipment</span><span face=""Arial",sans-serif" style="font-size: 14pt;"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border: 1pt solid rgb(102, 102, 102); mso-border-alt: solid #666666 .5pt; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 96.4pt;" valign="top" width="129">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><b><span face=""Arial",sans-serif" style="font-size: 14pt;">Environment<o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(102, 102, 102); border-left: none; border-right: 1pt solid rgb(102, 102, 102); border-top: none; mso-border-alt: solid #666666 .5pt; mso-border-bottom-themecolor: text1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #666666 .5pt; mso-border-left-themecolor: text1; mso-border-left-themetint: 153; mso-border-right-themecolor: text1; mso-border-right-themetint: 153; mso-border-themecolor: text1; mso-border-themetint: 153; mso-border-top-alt: solid #666666 .5pt; mso-border-top-themecolor: text1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 293.2pt;" valign="top" width="391">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face=""Arial",sans-serif" style="font-size: 14pt;">Product sensitive to
changes in temperature and not proper control in place <o:p></o:p></span></p>
</td>
</tr>
</tbody></table><br /><div><p class="MsoNormal"><span style="font-size: 18.6667px;">Are you aware that one misstep during the setup of a manufacturing process can have disastrous consequences for the final product? Imagine all your hard work ending up as a rejected item at the customer's doorstep. That's a nightmare no one wants to experience! </span></p><p class="MsoNormal"><span style="font-size: 18.6667px;">But fear not, because there's a solution. By taking a proactive approach and meticulously setting up and controlling each process input, you can minimize the risk of encountering quality issues in your end product. And that's not all – monitoring the process output effectively can provide early warnings, giving you the opportunity to address any potential problems before they escalate.</span></p><p class="MsoNormal"><span style="font-size: 18.6667px;">Exciting news awaits! I've prepared a comprehensive blueprint that focuses on process inputs. It's a treasure map, leading you to uncover the hidden rainbow that will guide you straight to your pot of gold – a flawless manufacturing process. And guess what? I want to share this valuable resource with all of you on this website.</span></p><p class="MsoNormal"><span style="font-size: 18.6667px;">Ready to unlock the secrets to manufacturing success? All you need to do is fill in your details in the form below to receive this extraordinary gift absolutely free. Get ready to embark on an exhilarating journey towards manufacturing excellence!</span></p><br /><p class="MsoNormal"><br /></p><p class="MsoNormal"><br /></p><p class="MsoNormal"><br /></p></div><br />
<script async data-uid="154d47ba0d" src="https://winning-maker-7808.ck.page/154d47ba0d/index.js"></script>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-50442278596958418962020-09-10T21:13:00.000-07:002020-09-10T21:13:13.814-07:00The hidden rainbow in 7 manufacturing process inputs<div class="separator" style="clear: both; text-align: center;"><br /></div><p></p><p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 107%;">The
manufacturing process is a series of work which transform materials in a
repetitive large-scale environment to a finished product that customer is
willing to pay for.<span style="mso-spacerun: yes;"> </span>All man-made
product we use every day from the simplest product such as a toothbrush to a
sophisticated high technology product will go through many manufacturing
processes in multiple factories. </span><span face="Arial, sans-serif" style="font-size: 12pt;">Multiple
manufacturing entities, together with transportation and logistic form a long
supply chain.</span><span face="Arial, sans-serif" style="font-size: 12pt;"> </span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 107%;">A
process must consist of a series of actions that transform process input into
the process output per figure below:- <o:p></o:p></span></p><p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 107%;"><br /></span></p><p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"></p><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg2JqEPxX11BOBGVUKe5hQaq5LPfoNpZk283wKYh5_nDYmjNaAWa_dqsDYEzv3iXNba5BEhZXra7mnsCEfah0QIxP7lFify_zqCT8XnkQ8oN3_p_Y2x6bJANTgOMGiE38jnuuhkEV3gKTxI/s1244/Process+input_output.png" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="893" data-original-width="1244" height="288" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg2JqEPxX11BOBGVUKe5hQaq5LPfoNpZk283wKYh5_nDYmjNaAWa_dqsDYEzv3iXNba5BEhZXra7mnsCEfah0QIxP7lFify_zqCT8XnkQ8oN3_p_Y2x6bJANTgOMGiE38jnuuhkEV3gKTxI/w400-h288/Process+input_output.png" title="Figure 1. Process input vs process output" width="400" /></a></td></tr></tbody></table><p></p><p align="center" class="MsoNormal" style="text-align: center;">Figure 1. Process
input vs process output<o:p></o:p></p><p></p><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto;"><tbody><tr><td class="tr-caption" style="text-align: center;"></td></tr></tbody></table><p></p><p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 107%;"><br />The
process output can be, in turn, become a process input in the subsequent
process. Typical manufacturing process inputs are materials, man, methods, machine,
measure and environment known as 5Ms and 1E.<span style="mso-spacerun: yes;">
</span>Product design is one more process input which will impact the process
output. The process output can be, in turn, become a process input in the
subsequent process.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 107%;">Each
process input must be set up and control properly to achieve the desired
process output either as a finished good or a process input to a subsequent
process. Remember garbage in garbage out.<span style="mso-spacerun: yes;">
</span>An end consumer product could go through hundreds if not thousands of
transformation process per figure below from one manufacturing entity to
another per the figure above.<span style="mso-spacerun: yes;"> </span>A product
which had gone through 100<span style="mso-spacerun: yes;">
</span>transformation processes with seven process input would have 700
opportunities for error which impact the product quality.<span style="mso-spacerun: yes;"> </span>There could be a potential of scrap or
rework cost, which of quality cost if the process input is not setup correctly.
<o:p></o:p></span></p><p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"></p><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHg0dIXmvr0IFcvKuEKRpZuANcSN6SEGhYItzSrViZLtQfSSZ37j1ldhUJOEW9GP-J_HjBFjbLQAZ_fvxgCeKp9eOvXSuRTL7du2m7Ui5Q6d4_54bsxpF9GD-FVzYjKuYRKSt2DtXVlqmo/s1216/ToothBrush_mfg_KDP.png" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="1111" data-original-width="1216" height="365" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHg0dIXmvr0IFcvKuEKRpZuANcSN6SEGhYItzSrViZLtQfSSZ37j1ldhUJOEW9GP-J_HjBFjbLQAZ_fvxgCeKp9eOvXSuRTL7du2m7Ui5Q6d4_54bsxpF9GD-FVzYjKuYRKSt2DtXVlqmo/w400-h365/ToothBrush_mfg_KDP.png" width="400" /></a></td></tr></tbody></table><p></p><p class="MsoNormal" style="text-align: center;">Even a simple toothbrush will consist of multi-tier supplier’s
product transformation.</p><p></p><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto;"><tbody><tr><td class="tr-caption" style="text-align: center;"></td></tr></tbody></table><p class="MsoNormal" style="text-align: justify; text-justify: inter-ideograph;"><span face="Arial, sans-serif" style="font-size: 12pt;">Therefore
setting up process input properly is critical to all production process.</span><span face="Arial, sans-serif" style="font-size: 12pt;"> </span><span face="Arial, sans-serif" style="font-size: 12pt;">The next question is, what does it take to
set up the manufacturing process inputs correctly to get to the end of the
rainbow</span>🌈<span face="Arial, sans-serif" style="font-size: 12pt;"> .</span><span face="Arial, sans-serif" style="font-size: 12pt;"> </span><span face="Arial, sans-serif" style="font-size: 12pt;">More in the next article.</span></p><p><br /></p>
Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-57279881821272823992020-09-03T01:00:00.031-07:002020-09-03T01:12:05.738-07:00Book Release with two free gifts : -7 Essentials in Supplier Quality Management <p></p><div class="separator" style="clear: both; text-align: center;"><b><span style="color: red; font-size: x-large;">Click on the photo below!!👇</span></b></div><div class="separator" style="clear: both; text-align: center;"><br /></div><div class="separator" style="clear: both; text-align: center;"><a href="https://www.amazon.com/author/evelyntan" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="800" data-original-width="1400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgO5GgkA7PqpguVvS5fqkhLGRmunEYQ485PgJxV3GDrFDs2N2BWlqUadNnQunR_vTKUlBAyBl64tN-73aUfcdPmWzpTkImAlhOZNDEqkUBW9xURrYbhwbZkJANidy90Fh0S6MDNOxiUDnRy/s640/Copy+of+Book+release+photo+%25281%2529.png" width="640" /></a></div><span face="" style="font-size: 12pt;"><div><span face="" style="font-size: 12pt;">I have decided to start my first book base on
my subject matter of expertise in supplier quality management. </span><span face="" style="font-size: 12pt;"> </span><span face="" style="font-size: 12pt;">Two decades of my experience in systematically
managing supplier quality to achieve consistently good quality products is
shared in this book.</span></div></span><div><p></p><p>
</p><p class="MsoNormal"><span face="" style="font-size: 12pt; line-height: 107%;">Company success relies heavily on the quality of material received
from the supplier along the supply chain. Many organizations had been
struggling with low-quality incoming part from suppliers and pay way above the
actual material cost to manage those inferior quality parts.<span style="mso-spacerun: yes;"> </span>Imagine an organization have a customer who
is ready to buy the product; however, there is no material to transform the
product into sales. Almost all supplier delivery problem is associated with the
supplier having quality issues which had caused limited supply or inferior
quality product. It is nearly impossible to turn defective materials into good
quality products.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-size: 12pt; line-height: 107%;">Organizations are paying way above the actual material cost due to
poor quality as additional cost are incurred in the following areas:-<o:p></o:p></span></p>
<p class="MsoNormal"></p><ol style="text-align: left;"><li><span face="" style="font-size: 12pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span>Defective material inventory
cost</span></li><li><span face="" style="font-size: 12pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span>Transportation of poor
quality material</span></li><li><span face="" style="font-size: 12pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span>Storage space to store poor
quality material</span></li><li><span face="" style="font-size: 12pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span>Hire more workers to screen
inferior quality parts</span></li><li><span face="" style="font-size: 12pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span>Compensation cost to
customer due to late delivery</span></li></ol><p></p>
<p class="MsoNormal"><span face="" style="font-size: 12pt; line-height: 107%;">This book focuses on a systematic approach in 7 essentials of area
supplier quality to achieve defect-free product from supplier process. This
single system would help to reduce variation in managing different suppliers
which also leads to consistent results.<span style="mso-spacerun: yes;">
</span>In turn, this will enable an organization to receive consistent good
quality part to feed the manufacturing process can convert the product into
sales and revenue. There are a total of 16 figures and five tables to summarize
a large amount of information which enhance the reading experience of this
book.<span style="mso-spacerun: yes;"> </span>This book is written by a
supplier quality practitioner like me for a supplier quality practitioner.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-size: 12pt; line-height: 107%;">Two exclusive gifts are included on <o:p></o:p></span></p>
<p class="MsoNormal"></p><ul style="text-align: left;"><li><span face="" style="font-size: 12pt; line-height: 107%;">Guide on how to build a supplier audit checklist and </span></li><li><span face="" style="font-size: 12pt; line-height: 107%;">Excel format sample checklist.<span style="mso-spacerun: yes;">
</span>The reader can directly use the excel checklist to create final quality
audit checklist.<span style="mso-spacerun: yes;"> </span></span></li></ul><p></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face="" style="font-size: 12pt;">Finally appreciate the
support for this book from audiences in this website. <span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face=""><span style="font-size: 12pt;">The book is available
through this</span><a href="https://www.amazon.com/author/evelyntan" target="_blank"><span style="font-size: large;"> link</span></a><span style="font-size: 12pt;">:. You can also click on the photo above to get the link.</span><o:p style="font-size: 12pt;"></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face="" style="font-size: large;"><a href="https://www.amazon.com/author/evelyntan">https://www.amazon.com/author/evelyntan</a></span><span face="" style="color: #2f5597; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-color: #2F5597; mso-style-textfill-fill-colortransforms: lumm=75000; mso-style-textfill-fill-themecolor: accent1; mso-themecolor: accent1; mso-themeshade: 191;"><o:p></o:p></span></p><br /><p></p></div>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-55269648321382962532020-08-20T23:08:00.005-07:002020-08-23T19:33:02.198-07:00Is Quality free - Do not shed a tear until they see the coffin <p><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">In my previous article,</span><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">
</span><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">we already know the 3 main reasons why quality is not free which are all
related to design.</span></p>
<p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">In the past most of the manufacturing processes are very
much dependant on human where most of the defect have direct cause are human
error, therefore emphasis on “do it right the first time” was focused on the
manufacturing process. <o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">If a further root cause analysis is done,<span style="mso-spacerun: yes;"> </span>the final cause is actually due to design per
the example below.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">A simple example would be doing a 5 why analysis<o:p></o:p></span></p><p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbZJd8eL5TddPsDtitb6OrhyphenhyphentMUo5pVnRdLWpJrTF4fxFILNJH1xDXrYcU_91ape_1oNvn5iIJQvxiPOqH8u8DDMUwAmuhB1RdIWJHBq82eMdKxZmlPZFJXfbBPTpTVjyWdGCAO8cMVEpZ/s1262/Cause_effect.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="811" data-original-width="1262" height="411" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbZJd8eL5TddPsDtitb6OrhyphenhyphentMUo5pVnRdLWpJrTF4fxFILNJH1xDXrYcU_91ape_1oNvn5iIJQvxiPOqH8u8DDMUwAmuhB1RdIWJHBq82eMdKxZmlPZFJXfbBPTpTVjyWdGCAO8cMVEpZ/w640-h411/Cause_effect.png" width="640" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;"><br /></span><p></p><p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;"></span></p><p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">From the figure above,<span style="mso-spacerun: yes;">
</span>it seems that the manufacturing cause is the cause of the component
damage when we deep dive the root cause is pointed to the design issue where
the component is designed too near to the edge of the board and cause handling
damage. <o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">This will increase the cost of manufacturing due to extra
control, rework, more inspection and risk of shipping defect to customer.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">We can move towards quality is free by understanding how to
prevent or minimize the<span style="mso-spacerun: yes;"> </span>4 types of
quality cost</span><b><span style="font-size: 18pt; line-height: 107%;"><o:p></o:p></span></b></p><table border="1" cellpadding="0" cellspacing="0" class="MsoTable15Grid4Accent1" style="border-collapse: collapse; border: none; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody><tr style="mso-yfti-firstrow: yes; mso-yfti-irow: -1; mso-yfti-lastfirstrow: yes;">
<td style="background: rgb(68, 114, 196); border: 1pt solid rgb(68, 114, 196); mso-background-themecolor: accent1; mso-border-bottom-alt: solid #4472C4 .5pt; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4472C4 .5pt; mso-border-left-themecolor: accent1; mso-border-themecolor: accent1; mso-border-top-alt: solid #4472C4 .5pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 70.65pt;" valign="top" width="94">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 5;"><b><span face="" style="color: white; font-family: arial, sans-serif; font-size: 12pt; mso-themecolor: background1;">Category<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(68, 114, 196); border-bottom: 1pt solid rgb(68, 114, 196); border-left: none; border-right: none; border-top: 1pt solid rgb(68, 114, 196); mso-background-themecolor: accent1; mso-border-bottom-alt: solid #4472C4 .5pt; mso-border-bottom-themecolor: accent1; mso-border-top-alt: solid #4472C4 .5pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 184.25pt;" valign="top" width="246">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 1;"><b><span face="" style="color: white; font-family: arial, sans-serif; font-size: 12pt; mso-themecolor: background1;">Description <o:p></o:p></span></b></p>
</td>
<td style="background: rgb(68, 114, 196); border: 1pt solid rgb(68, 114, 196); mso-background-themecolor: accent1; mso-border-bottom-alt: solid #4472C4 .5pt; mso-border-bottom-themecolor: accent1; mso-border-right-alt: solid #4472C4 .5pt; mso-border-right-themecolor: accent1; mso-border-themecolor: accent1; mso-border-top-alt: solid #4472C4 .5pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt; width: 195.9pt;" valign="top" width="261">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 1;"><b><span face="" style="color: white; font-family: arial, sans-serif; font-size: 12pt; mso-themecolor: background1;">Suggested Mitigation<span style="mso-spacerun: yes;"> </span>Plan<o:p></o:p></span></b></p>
</td>
</tr>
<tr style="mso-yfti-irow: 0;">
<td style="background: rgb(217, 226, 243); border: 1pt solid rgb(142, 170, 219); mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 70.65pt;" valign="top" width="94">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face="" style="color: black; font-family: arial, sans-serif; font-size: 12pt; mso-color-alt: windowtext;">Appraisal cost </span></b><b><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(217, 226, 243); border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 184.25pt;" valign="top" width="246">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="" style="color: black; font-family: arial, sans-serif; font-size: 12pt; mso-color-alt: windowtext;">Cost of performing test and inspection on a product
to screen out potential defect include inspector. </span><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p></o:p></span></p>
</td>
<td style="background: rgb(217, 226, 243); border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 195.9pt;" valign="top" width="261">
<p class="MsoListParagraph" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; mso-yfti-cnfc: 64; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";"> </span></span></span><!--[endif]--><span face="" style="color: black; font-family: arial, sans-serif; font-size: 12pt; mso-color-alt: windowtext;">Create testing which replicate customer environment</span><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p> </o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="border: 1pt solid rgb(142, 170, 219); mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 70.65pt;" valign="top" width="94">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><b><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Internal
failure cost <o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 184.25pt;" valign="top" width="246">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Cost of rework or
scrapped product which does not comply to the spec<o:p></o:p></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 195.9pt;" valign="top" width="261">
<p class="MsoListParagraph" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";">
</span></span></span><!--[endif]--><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Product design that are error proof<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p> </o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background: rgb(217, 226, 243); border: 1pt solid rgb(142, 170, 219); mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 70.65pt;" valign="top" width="94">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><b><span face="" style="color: black; font-family: arial, sans-serif; font-size: 12pt; mso-color-alt: windowtext;">External failure cost </span></b><b><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p></o:p></span></b></p>
</td>
<td style="background: rgb(217, 226, 243); border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 184.25pt;" valign="top" width="246">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="" style="color: black; font-family: arial, sans-serif; font-size: 12pt; mso-color-alt: windowtext;">Cost of poor quality at customer site which involve
warranty cost, product recall, lost of customer trust </span><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p></o:p></span></p>
</td>
<td style="background: rgb(217, 226, 243); border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 195.9pt;" valign="top" width="261">
<p class="MsoListParagraph" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; mso-yfti-cnfc: 64; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";"> </span></span></span><!--[endif]--><span face="" style="color: black; font-family: arial, sans-serif; font-size: 12pt; mso-color-alt: windowtext;">Plan in quality per prevention cost plan, then
quality is really free </span><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p> </o:p></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;">
<td style="border: 1pt solid rgb(142, 170, 219); mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 70.65pt;" valign="top" width="94">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><b><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Prevention
cost<o:p></o:p></span></b></p>
</td>
<td style="border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 184.25pt;" valign="top" width="246">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Cost of preventing a
defect through quality planning of design in quality and build in quality<o:p></o:p></span></p>
</td>
<td style="border-bottom: 1pt solid rgb(142, 170, 219); border-left: none; border-right: 1pt solid rgb(142, 170, 219); border-top: none; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt; width: 195.9pt;" valign="top" width="261">
<p class="MsoListParagraphCxSpFirst" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";"> </span></span></span><!--[endif]--><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Ensure quality
function gets involved during the early design stage<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";"> </span></span></span><!--[endif]--><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Benchmark on
predecessor product if any to correct the problem<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";"> </span></span></span><!--[endif]--><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Proper FMEA involve
all downstream function such as production and customer quality<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="line-height: normal; margin: 0cm 0cm 0cm 16.1pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -16.1pt;"><!--[if !supportLists]--><span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7pt "times new roman";"> </span></span></span><!--[endif]--><span face="" style="font-family: arial, sans-serif; font-size: 12pt;">Study how product
being used in customer environment and design the part for customer
convenience<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span face="" style="font-family: arial, sans-serif; font-size: 12pt;"><o:p> </o:p></span></p>
</td>
</tr>
</tbody></table><br /><p></p><p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;"></span></p><p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">From the table above,<span style="mso-spacerun: yes;">
</span>it is shown that by focusing on preventive cost through proper quality
planning would have minimized the appraisal cost and even eliminate failure
cost.<span style="mso-spacerun: yes;"> </span>Bear in mind quality issues design
stage will on 1/1000 of the failure cost at the customer site. <o:p></o:p></span></p>
<p class="MsoNormal"><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;">Unfortunately, many organizations choose not to put in
effort in quality planning during the design stage and hope the problem will
never surface during manufacturing or customer site.<span style="mso-spacerun: yes;"> </span>The management mindset does not shed a tear
until they see the coffin (</span><span lang="" style="font-family: DengXian; font-size: 12pt; line-height: 107%; mso-ascii-font-family: Arial; mso-bidi-font-family: Arial; mso-fareast-theme-font: minor-fareast; mso-hansi-font-family: Arial;">不見棺材不落淚</span><span face="" style="font-family: arial, sans-serif; font-size: 12pt; line-height: 107%;"> ) had
caused them to pay for enormous quality cost especially if failure happens at
customer integration.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></p><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEizSgnvpaVvpe7tXfM2ytzT_rXnmED257phyphenhyphenEJqfMeDlDq1idsAViDd_PK6GNYujDUmR0WbJ-MUbD3I6C08TLt7A7g67WaZ4bWgUfi9ETK5BJh6h9LybI97RR2jkPzhaJlR2hW_1ZBOxsyi/s1200/Coffin_crying.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="900" data-original-width="1200" height="384" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEizSgnvpaVvpe7tXfM2ytzT_rXnmED257phyphenhyphenEJqfMeDlDq1idsAViDd_PK6GNYujDUmR0WbJ-MUbD3I6C08TLt7A7g67WaZ4bWgUfi9ETK5BJh6h9LybI97RR2jkPzhaJlR2hW_1ZBOxsyi/w512-h384/Coffin_crying.png" width="512" /></a></div><p></p>Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-50531274919804493872020-08-06T02:15:00.000-07:002020-08-06T02:15:51.027-07:00Is quality Free - What are the reasons prevent quality from being free?<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Many years ago Philip B, Crosby a famous quality guru wrote a book title "Quality is Free"
where he advocates for do it right the first time in the manufacturing process.
<o:p></o:p></span></p><p class="MsoNormal">
</p><p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">To understand the concept of quality is free, we have to know what are the
four categories cost of quality to understand the concept of quality is free
per table below:-<o:p></o:p></span></p>
<blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><blockquote style="border: none; margin: 0px 0px 0px 40px; padding: 0px; text-align: left;"><table border="1" cellpadding="0" cellspacing="0" class="MsoTable15Grid4Accent1" style="border-collapse: collapse; border: none; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody><tr>
<td style="background: #4472C4; border-right: none; border: solid #4472C4 1.0pt; mso-background-themecolor: accent1; mso-border-bottom-alt: solid #4472C4 .5pt; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4472C4 .5pt; mso-border-left-themecolor: accent1; mso-border-themecolor: accent1; mso-border-top-alt: solid #4472C4 .5pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt 0cm 5.4pt; width: 120.25pt;" valign="top" width="160">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 5;"><b><span style="color: white; font-family: "Arial",sans-serif; font-size: 14.0pt; mso-themecolor: background1;">Category <o:p></o:p></span></b></p>
</td>
<td style="background: #4472C4; border-left: none; border: solid #4472C4 1.0pt; mso-background-themecolor: accent1; mso-border-bottom-alt: solid #4472C4 .5pt; mso-border-bottom-themecolor: accent1; mso-border-right-alt: solid #4472C4 .5pt; mso-border-right-themecolor: accent1; mso-border-themecolor: accent1; mso-border-top-alt: solid #4472C4 .5pt; mso-border-top-themecolor: accent1; padding: 0cm 5.4pt 0cm 5.4pt; width: 304.75pt;" valign="top" width="406">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 1;"><b><span style="color: white; font-family: "Arial",sans-serif; font-size: 14.0pt; mso-themecolor: background1;">Description <o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td style="background: #D9E2F3; border-top: none; border: solid #8EAADB 1.0pt; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 120.25pt;" valign="top" width="160">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">Appraisal cost </span><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;"><o:p></o:p></span></p>
</td>
<td style="background: #D9E2F3; border-bottom: solid #8EAADB 1.0pt; border-left: none; border-right: solid #8EAADB 1.0pt; border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 304.75pt;" valign="top" width="406">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">Cost of performing test and inspection on a product
to screen out potential defect include inspector </span><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border-top: none; border: solid #8EAADB 1.0pt; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 120.25pt;" valign="top" width="160">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;">Internal
failure cost <o:p></o:p></span></p>
</td>
<td style="border-bottom: solid #8EAADB 1.0pt; border-left: none; border-right: solid #8EAADB 1.0pt; border-top: none; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 304.75pt;" valign="top" width="406">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;">Cost of rework or
scrapped product which does not comply to the spec<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: #D9E2F3; border-top: none; border: solid #8EAADB 1.0pt; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 120.25pt;" valign="top" width="160">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 68;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">External failure cost </span><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;"><o:p></o:p></span></p>
</td>
<td style="background: #D9E2F3; border-bottom: solid #8EAADB 1.0pt; border-left: none; border-right: solid #8EAADB 1.0pt; border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 51; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 304.75pt;" valign="top" width="406">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 64;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">Cost of poor quality at customer site which involve
warranty cost, product recall, lost of customer trust </span><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="border-top: none; border: solid #8EAADB 1.0pt; mso-border-alt: solid #8EAADB .5pt; mso-border-themecolor: accent1; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 120.25pt;" valign="top" width="160">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-yfti-cnfc: 4;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;">Prevention
cost<o:p></o:p></span></p>
</td>
<td style="border-bottom: solid #8EAADB 1.0pt; border-left: none; border-right: solid #8EAADB 1.0pt; border-top: none; mso-border-alt: solid #8EAADB .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-left-alt: solid #8EAADB .5pt; mso-border-left-themecolor: accent1; mso-border-left-themetint: 153; mso-border-right-themecolor: accent1; mso-border-right-themetint: 153; mso-border-themecolor: accent1; mso-border-themetint: 153; mso-border-top-alt: solid #8EAADB .5pt; mso-border-top-themecolor: accent1; mso-border-top-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 304.75pt;" valign="top" width="406">
<p class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt;">Cost of preventing a
defect through quality planning of design in quality and build in quality<o:p></o:p></span></p>
</td>
</tr>
</tbody></table></blockquote></blockquote>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 12.0pt; line-height: 107%;"><o:p> </o:p></span></p><div class="separator" style="clear: both;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhuMnDUt5OFCH1TZXKCCqtLPIudksVCTwp4Kf3Vsmalwf65hvlPzRtw2PcMVvySEFF3trDJ1upLGUdS2k-dZFF7ber1dcJslbPinPQVVD-rm2VFvsnptEkggfsN_FgsHdZSuxA-F5lDUJHk/s985/Cost_quality.png" imageanchor="1" style="display: block; padding: 1em 0px; text-align: center;"><img border="0" data-original-height="946" data-original-width="985" height="492" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhuMnDUt5OFCH1TZXKCCqtLPIudksVCTwp4Kf3Vsmalwf65hvlPzRtw2PcMVvySEFF3trDJ1upLGUdS2k-dZFF7ber1dcJslbPinPQVVD-rm2VFvsnptEkggfsN_FgsHdZSuxA-F5lDUJHk/w512-h492/Cost_quality.png" width="512" /></a></div><p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Among all the four components of quality cost, most organization pay the least attention to
the prevention cost. Zero defect
product does not happen by chance as there are many errors which could happen
to throughout the product life cycle from birth to grave. A very prevalent example that very little
attention is being given on quality planning during the design phase would be a
software product where there are always patches to correct the program. I am sure all computer user would experience
this all the time. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Often organizations only think that do it right the first
time is only applicable during the manufacturing of the product to achieve
quality is free. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">They are ignorant that product design is the main culprit
of the cost of poor quality until it is too late. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Many organization will never achieve quality is free due to
3 main reasons:-</span></p><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><p class="MsoNormal" style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">1. No attention is given to
quality during the early design stage</span></p></blockquote></blockquote><blockquote style="border: none; margin: 0px 0px 0px 40px; padding: 0px; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt;"></span></blockquote><div> </div><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><blockquote style="border: none; margin: 0px 0px 0px 40px; padding: 0px; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">Throughout concept/design till
validation phase,</span><span style="font-family: Arial, sans-serif; font-size: 14pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 14pt;">design and marketing
team only focus on what is special innovation which will delight customer and
customer is willing to pay for it. The normal design approach would be over the
wall with little or no collaboration at all with another cross-functional
team.</span><span style="font-family: Arial, sans-serif; font-size: 14pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 14pt;">This mean quality planning is neglected.</span><span style="font-family: Arial, sans-serif; font-size: 14pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 14pt;">During the production phase only quality
control of inspection/test to filter out the non-conforming product during
production which results in the high appraisal, internal failure cost and
expensive external failure cost.</span><span style="font-family: Arial, sans-serif; font-size: 14pt;"> </span><span style="font-family: Arial, sans-serif; font-size: 14pt;">It is a
ripple effect when there is no investment being made in prevention cost will
subsequently result in other 3 quality cost.</span></blockquote></blockquote><div> </div><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><blockquote style="border: none; margin: 0px 0px 0px 40px; padding: 0px; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">2. Unable to surface potential
quality problem</span></blockquote></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><p class="MsoNormal" style="margin-left: 36.0pt;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">The quality issue is always
hidden and will only visible under certain circumstances. Most quality problems happen at customer
integration as <o:p></o:p></span></p><p class="MsoNormal" style="margin-left: 36.0pt;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">there was a limited user
interface study being done on how a customer could use or integrate into the
macro environment. <o:p></o:p></span></p><p class="MsoNormal" style="margin-left: 36.0pt;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Another concealed quality
problem would be there are not enough sample which represents the population to
test out whole range spec. <o:p></o:p></span></p><p class="MsoNormal" style="margin-left: 36.0pt;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">DFMEA and PFMEA which unable to cover all aspect of a
potential problem. A good FMEA requires
team member who specializes in quality engineering.</span><span style="font-family: Arial, sans-serif; font-size: 14pt;"> </span></p></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><p class="MsoNormal" style="margin-left: 36.0pt;"><span style="font-family: Arial, sans-serif; font-size: 14pt;">3. Short time to market</span></p><p class="MsoNormal">
</p><p class="MsoNormal" style="margin-left: 36.0pt;"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">This is the most classic
reason where organization always push for a product launch at the shortest time
without taking into account where adequate testing and planning. <o:p></o:p></span></p></blockquote><div> </div>
<p class="MsoNormal"><span style="font-family: "Arial",sans-serif; font-size: 14.0pt; line-height: 107%;">Interested to know what does it take to achieve “quality is
free”. More in an upcoming article. <o:p></o:p></span></p><br />Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-37441557175240636502020-06-15T22:06:00.000-07:002020-06-15T22:06:02.219-07:00Zero-defect a Myth or a reality – Design For Manufacturability<br />
<div class="MsoNormal">
</div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Design for manufacturability is a must to achieve
a zero-defect product where the principle in DFM must be followed. Some of the
major DFM principles are:- <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;"><br /></span></div>
<div class="MsoNormal">
</div>
<ol>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Design with least part to reduce supplier chain
and manufacturing process complexity</span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Design product which is simple to make </span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Consider the availability of raw materials which
use design for manufacturability strategy.</span></li>
</ol>
<div>
<span style="font-family: "arial" , sans-serif;"><span style="font-size: 18.6667px;"><br /></span></span></div>
<div>
<span style="font-family: "arial" , sans-serif;"><span style="font-size: 18.6667px;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjvUHBO5Nb0D_7MgcpleOzjnJcoyS0BTywufdsM7cpYvcHMTJmSvNiYm5OSg95KK5XOnrdcNa8BggXVaNZLqo59vKGa6hTcmmJU7itGqJoc4Umubvld_QmWNtMTtqVnEFPFaIVOLc-G1em3/s1600/DFM.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="687" data-original-width="1206" height="361" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjvUHBO5Nb0D_7MgcpleOzjnJcoyS0BTywufdsM7cpYvcHMTJmSvNiYm5OSg95KK5XOnrdcNa8BggXVaNZLqo59vKGa6hTcmmJU7itGqJoc4Umubvld_QmWNtMTtqVnEFPFaIVOLc-G1em3/s640/DFM.png" width="640" /></a></div>
<div>
<br /></div>
<div>
<br /></div>
<div>
<span style="font-family: "arial" , sans-serif; font-size: 14pt;">The world is haunted by poor design product
especially in some traditional industry where the product life cycle is more
than 30 years such as industrial equipment and aerospace where those products
are designed without design for manufacturability principle. Unfortunately,
most of these companies esp. those big multinational companies choose not to
acknowledge the poor design of their product.</span><span style="font-family: "arial" , sans-serif; font-size: 14pt;"> </span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">The main reason could be political where a large
investment had to make and could cause the shareholder to be unhappy with huge
investment make to redesign the product.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">To work towards zero defect, there must be rigour
and quality awareness throughout the supply chain from the transformation of
raw material to piece part, subassembly and final product.<span style="mso-spacerun: yes;"> </span></span><span style="font-family: "arial" , sans-serif; font-size: 14pt;">This includes the followings:</span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;"><br /></span></div>
<div class="MsoNormal">
</div>
<ol>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Product design for manufacturability </span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Product design for simplicity</span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">A systematic approach to supplier quality
management through 7 essential areas (</span><span style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 107%;"><a href="http://www.7esupplierquality.com/">http://www.7esupplierquality.com/</a>)<o:p></o:p></span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Control of process input according to what had
been discussed in this website</span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Accurate data analysis to understand what
contributed to the defect</span></li>
<li><span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">Understand the variation throughout the supply
chain</span></li>
</ol>
<br />
<div class="MsoNormal">
<span style="font-family: "arial" , sans-serif; font-size: 14pt; line-height: 107%;">I am sure if all the 6 steps are following
through, working towards a zero-defect should become a reality.<o:p></o:p></span></div>
<br />
<br />Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-23344830674948520632020-04-11T05:46:00.002-07:002021-12-27T23:22:17.012-08:00Process Input Material - Part purchase from supplier<br />
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Material are among the most challenging process input to manage where many
companies success are dictated by quality of material they received.<span style="mso-spacerun: yes;"> </span>The ultimate objective of every company is to
ensure<span style="mso-spacerun: yes;"> </span>supplier are able to delivery
consistent good quality materials at the best price.<span style="mso-spacerun: yes;"> </span>Unfortunately many companies are haunted by
poor quality material which had cause them hidden cost which potentially lead
lost of business.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">With this in mind,<span style="mso-spacerun: yes;"> </span>I had design a
systematic approach on how to manage supplier in 7 essential areas. <span style="mso-spacerun: yes;"> </span>More <span style="mso-spacerun: yes;"> </span>about 7 essential areas in supplier quality management can be found in this
course :-<o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="color: #2f5496; font-size: 14pt; line-height: 115%;"><br /></span></div>
<h4 style="text-align: center;">
<span lang="EN-US"><a href="https://bit.ly/Udemy7ESQM" target="_blank"><span style="font-size: large;">https://bit.ly/Udemy7ESQM</span></a></span></h4>
<div class="MsoNormal">
</div>
<div style="text-align: center;">
</div>
<span face=""arial" , sans-serif" lang="EN-US" style="color: #2f5496; font-size: 14pt; line-height: 115%;"><o:p></o:p></span><br />
<div class="separator" style="clear: both; text-align: center;">
<span face=""arial" , sans-serif" lang="EN-US" style="color: #2f5496; font-size: 14pt; line-height: 115%;"><a href="https://bit.ly/Udemy7ESQM" target="_blank"><img border="0" data-original-height="451" data-original-width="490" height="366" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjXSR1DU8TSBB7Isw33-YMavYZskw3PfRc9ULTXsnJimWz0soFSQL3W59enFVpDVT6wque2htxkaeMHqcQga7n9sHMgLAf0ZoEI-oeyuOKrIvCIfiahtzYsKu7B3QZtAwvrj_zU1JlN_sn4/s400/7ELogo_Copyright.JPG" width="400" /></a></span></div>
<span face=""arial" , sans-serif" lang="EN-US" style="color: #2f5496; font-size: 14pt; line-height: 115%;">
</span>
<br />
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="color: #2f5496; font-size: 14pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">We must put equally important emphasis on process input, material that is
purchased from a supplier from another manufacturing entity.<span style="mso-spacerun: yes;"> </span>This material will be transformed through a
series of process to become a finished good according to customer requirement. <o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">In the modern world,<span style="mso-spacerun: yes;"> </span>raw<span style="mso-spacerun: yes;"> </span>material<span style="mso-spacerun: yes;">
</span>will be transformed into component, sub assembly, final assembly and end
item to be delivered to consumer.<span style="mso-spacerun: yes;"> </span>All
transformation will take place in several entity which form a supply
chain.<span style="mso-spacerun: yes;"> </span>Therefore almost all
manufacturing entity will be heavily rely on supply parts from external
supplier.<span style="mso-spacerun: yes;"> </span>Incoming parts could dictate a
company production and delivery schedule to customer, final part quality and
overall manufacturing costs.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Most organizations would assume supplier are able to supply consistent
good parts to feed their production line requirement for raw material.<span style="mso-spacerun: yes;"> </span>In most cases this is a myth and the reality
is there are many organizations are being haunted poor incoming part quality
which causes late delivery to customer and whole the production schedule are
being dictated by incoming material.<span style="mso-spacerun: yes;"> </span>It
is an organization nightmare to live with supplier decommitment of the delivery
schedule and poor incoming material quality.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">As material is from external plane<span style="mso-spacerun: yes;">
</span>many<span style="mso-spacerun: yes;"> </span>companies had either
neglected in putting resources to manage purchased part quality or putting
resources that had very little knowledge to manage supplier quality.<span style="mso-spacerun: yes;"> </span>All pain points related supplier incoming
material problem can be addressed a systematic approach to manage supplier
quality.<span style="mso-spacerun: yes;"> </span>Supplier quality management
(SQM) is a crucial activity for any business that relies on suppliers to
provide their goods and services. It involves managing supplier's to deliver
product which fulfill customer's needs on time consistently to the agreed
quality specification .<o:p></o:p></span></div>
<br />Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-87452338560973517202018-08-07T15:30:00.000-07:002018-08-07T15:30:15.588-07:00Correct Mind Set to Problem Solving<div class="separator" style="clear: both; text-align: center;">
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<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;">One of the most powerful ingredient to achieve
consistent good quality would be the organization positive mindset starting
from top management.<span style="mso-spacerun: yes;"> </span>There are many
quality/six sigma and lean tools created over the past century to assist in
problem solving which enable company to achieve their quality goal.<span style="mso-spacerun: yes;"> </span>In order to apply lean or six sigma/quality
tools successfully to achieve consistent good quality product and bring value
to customer,<span style="mso-spacerun: yes;"> </span>the whole organization must
have the positive mindset and require discipline system starting top down.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
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<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;">The role of organization leader is very
important in cascading positive mindset to the organization team members top
down follow follow the law of gravity.<span style="mso-spacerun: yes;"> </span>Leadership
layer in management of an organization must have clear awareness of<span style="mso-spacerun: yes;"> </span>problem and <b style="mso-bidi-font-weight: normal;">potential </b>problem and risk.<span style="mso-spacerun: yes;">
</span>Only from awareness of the problem, then action plan can be established
to address the problem followed by carefully orchestrated execution of the plan
to successfully resolve the problem. <span style="mso-spacerun: yes;"> </span>A
problem which get the management attention gets resolve faster than problem
which is being hidden in the shop floor.<span style="mso-spacerun: yes;">
</span><o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
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<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;">Dr Deming (1900-1993) 14 points for total
quality management required the top leader involvement in implementation.<span style="mso-spacerun: yes;"> </span>In lean enterprise,<span style="mso-spacerun: yes;"> </span>top management must not be too far away from
the day to day problem.<span style="mso-spacerun: yes;"> </span>Leader in an
organization are suppose to do a regular gemba walk on the production floor or
where the activity of transforming input part to final product happen.<span style="mso-spacerun: yes;"> </span>Gemba walk is not just about walking the shop
floor,<span style="mso-spacerun: yes;"> </span>gemba walk must be designed with
objective of eliminating waste which include quality related problem.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
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<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;">A lot organizations had hire the best
people<span style="mso-spacerun: yes;"> </span>which will definitely help to
bring an organization quality goal to reality however the best talent cannot
function alone.<span style="mso-spacerun: yes;"> </span>The best people can
provide creative solution based on their knowledge and skill set,<span style="mso-spacerun: yes;"> </span>they will need the team to mobilize the plan
solution then only problem get resolve and goal get realize.<span style="mso-spacerun: yes;"> </span>The biggest authority to mobilize a team to
execute a plan would be the top management.<span style="mso-spacerun: yes;">
</span>Before the mobilization of the plan happen, mobilization of mind had to
happen.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-family: "arial" , sans-serif; font-size: 14.0pt; line-height: 115%;">Only with positive open mindset, then the
organization will be open to learning new quality methodology and applied what
had been learned.<span style="mso-spacerun: yes;"> </span>Applying all quality
tools will be painful initially as it would mean changes and change is painful
to an average human being.<span style="mso-spacerun: yes;"> </span>Accepting
the changes would require a positive mindset.<span style="mso-spacerun: yes;"> T</span>he reward come after change would be great and unfortunately most
people are only hoping for the reward without willing to pay the price of
change.<o:p></o:p></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7E4_ZzbqQh_KnDShb6D15OQPHJyrAGqqlLKO62-oUQuKDFdcp4m5_f9uyAo3NegCs1hFPMjsw2Uy2UaVlzsJjGoj2QY3Y8Ow-TEzH3qbak9ax4skZZlRgfLtBLzac9lh1OVnzD9IVMDSt/s1600/FACT.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="261" data-original-width="500" height="166" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7E4_ZzbqQh_KnDShb6D15OQPHJyrAGqqlLKO62-oUQuKDFdcp4m5_f9uyAo3NegCs1hFPMjsw2Uy2UaVlzsJjGoj2QY3Y8Ow-TEzH3qbak9ax4skZZlRgfLtBLzac9lh1OVnzD9IVMDSt/s320/FACT.JPG" width="320" /></a></div>
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<br />Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-26087173891391421362018-07-10T15:30:00.001-07:002023-11-18T04:50:55.049-08:00Validate an Improvement in Key Quality Characteristic<br />
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<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Let’s say we put in a lot effort to reduce all
the variations in process input,<span style="mso-spacerun: yes;"> </span>the
next question would be how do we know if we have really improve the key quality
characteristics.<o:p></o:p></span></div>
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<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">To begin with, we must be able identify what is
the key quality characteristic to the consumer and if the key quality
characteristic is measurable.<span style="mso-spacerun: yes;"> </span>We cannot
manage what we cannot measure (Deming, E.W).<span style="mso-spacerun: yes;">
</span>Do not jump into improving process yet before collecting the current
performance of the key characteristic.<span style="mso-spacerun: yes;">
</span>Once the current performance is known such as yield rate of certain quality
attributes or process capability of the quality variables,<span style="mso-spacerun: yes;"> </span>then improvement effort can kick start.<span style="mso-spacerun: yes;"> </span>This is follow by data collection again to
gather data on quality performance index after improvement.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><span style="mso-spacerun: yes;"><br /></span></span></div>
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<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">In relation to our above question,<span style="mso-spacerun: yes;"> </span>we will need to compare before and after
improvement plan data to validate if there is real improvement.<span style="mso-spacerun: yes;"> </span>This mean we will need to check <span style="mso-spacerun: yes;"> </span>if there is any real shift either in variation
or mean of the process.<o:p></o:p></span></div>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjeyomIS05MT2Fz5FW10e8b5HUjrkZvgWIpgOwM6HFYwUq2IYoAUPY_SATSAknnExayl5DflGmM90mPAdSchcJDZPwCgRpKXjkAhV9Z5_2hk4J_UuWR4dn_fqpT4UDqa9GI5hLUOdeJ8InW/s1600/Comparative_method_1.PNG" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="365" data-original-width="564" height="408" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjeyomIS05MT2Fz5FW10e8b5HUjrkZvgWIpgOwM6HFYwUq2IYoAUPY_SATSAknnExayl5DflGmM90mPAdSchcJDZPwCgRpKXjkAhV9Z5_2hk4J_UuWR4dn_fqpT4UDqa9GI5hLUOdeJ8InW/s640/Comparative_method_1.PNG" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Shift in process center and variation</span></td></tr>
</tbody></table>
<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7JWe8cQDIyzhla_57l3c8ZO0g9EY5M6PCvBPMsrhWd5alDPJk9ZWXNxjqrNOiTwJVy2bf3q-yocKl4g67_vPyvFKagx7Ahpa6a3WQooeWQQC41s_GG4A14RychzcK9lKP_6ChIDqjx89Z/s1600/Comparative_method_2.PNG" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="277" data-original-width="508" height="348" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7JWe8cQDIyzhla_57l3c8ZO0g9EY5M6PCvBPMsrhWd5alDPJk9ZWXNxjqrNOiTwJVy2bf3q-yocKl4g67_vPyvFKagx7Ahpa6a3WQooeWQQC41s_GG4A14RychzcK9lKP_6ChIDqjx89Z/s640/Comparative_method_2.PNG" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Shift in process center </span></td></tr>
</tbody></table>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">We have to test our hypothesis that process
output quality had improved using statistical hypothesis testing check if null
hypothesis, Ho or alternate hypothesis, Ha is valid. <span style="mso-spacerun: yes;"> </span>Ho usually state that there is no change in status
quo or there is NO change in process output quality and Ha state there is a change
in process output quality. <span style="mso-spacerun: yes;"> </span>It is also
known as comparative statistics method.<span style="mso-spacerun: yes;">
</span>In this technique we can compare the following :-<o:p></o:p></span></div>
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<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div>
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</div>
<ol>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Variable data process center such as mean/median
before and after improvement</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Variable data variation before and after
improvement - ANOVA</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Attribute data mean before and after
improvement.</span></li>
</ol>
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<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Although statistical computer software had made
this technique become simple with a few press of button to get the analyzed
results,<span style="mso-spacerun: yes;"> </span>unfortunately this technique is
not widely used or it is not deployed correctly.<span style="mso-spacerun: yes;"> </span>It could be due to :<o:p></o:p></span></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-bottom: 5.0pt; margin-left: 36.0pt; margin-right: 0cm; margin-top: 0cm; margin: 0cm 0cm 5pt 36pt; mso-mirror-indents: yes;">
</div>
<ol>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Sample size is not
sufficient to detect if there is a shift in the process</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Sample does NOT
represent actual population</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Data measurement
process is not validated or corrected</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Do not use the correct
test</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Do not know how to
interpret the results</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Do not check whether
the data is normally distributed</span></li>
<li><span face=""arial" , "helvetica" , sans-serif" style="font-size: large;">Do not understand the
concept of confidence interval which is use to estimate the population attribute
in process center and variation.</span></li>
</ol>
<div class="MsoNormal" style="margin-bottom: 5.0pt; margin-left: 36.0pt; margin-right: 0cm; margin-top: 0cm; margin: 0cm 0cm 5pt 36pt; mso-mirror-indents: yes;"><br /></div>
<div class="MsoNormal">
<span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;">Statistical comparative methods is a very
important technique in decision making such as before making a huge investment
to change process.<span style="mso-spacerun: yes;"> </span>It is the technique
to check whether there is a real improvement being made and couple with statistical
process control it can also determine if the improvement is sustainable.<span style="mso-spacerun: yes;"> </span>This is especially critical in high volume
mass production environment where it is not possible to measure every single
output and yet we have to ensure every single piece in whole population is
consistently good quality.<o:p></o:p></span></div><div class="MsoNormal"><span face=""arial" , sans-serif" lang="EN-US" style="font-size: 14pt; line-height: 115%;"><br /></span></div><div class="MsoNormal"><span style="font-size: 18.6667px;">You can learn more about SPC and process capability through my courses, Click on the image below to link you to the course.</span></div><div class="MsoNormal"><span style="font-size: 18.6667px;"><br /></span></div><div class="MsoNormal"><div class="separator" style="clear: both; text-align: center;"><a href="https://drive.google.com/file/d/1KlhWKVl7XdgcctjxfjxiP-j0ct5wyRzG/view?usp=sharing" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="1080" data-original-width="1920" height="225" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi1rWlKeQRbFT9qvuLeqS_1K8yNG4DoeHAUXGllk21usbRQP_LI1Qs51_w1ylFSO6emPVwFqbOWQIiewYJCLMLDKg9hO0Cf2uI2O3acF5Q6YGIxMTe80Y2mCvrXkw4ioU-8mG8A5uwA5Q32/w400-h225/Udemy_courseimage+%25281%2529.png" width="400" /></a></div><br /><div class="separator" style="clear: both; text-align: center;"><a href="https://bit.ly/CourseCpk" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="720" data-original-width="1280" height="225" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg5GnGtqPsI_LcqY2vxjaIEawvDbMP2wCZBY6AvdDT845rjOnW43ShEzDImTLjXJyTqPgmTZetgbRE-H-t9E20-fHm-VtXcCDjhqv7unVbbMe3RhNNoda9CXf69YvO_s-lGR_qK1wadxcE7/w400-h225/Process_capability_course_image.jpg" width="400" /></a></div><br /><span style="font-size: 18.6667px;"><br /></span></div>
<br />
<br />Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-8561321082147424802018-05-22T15:15:00.000-07:002018-05-31T00:42:00.631-07:00How to Determine Process Inputs which have an Impact on Process Output<div class="MsoNormal">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">If you had been following all the articles in this
website, you would have already know
that there are 6 types of process inputs, Xs (man, machine, method, material, measure and environment) which could
impact a process output/s, Y/s. However all
the 6 process inputs do not impact process output Y in the same magnitude. <o:p></o:p></span></div>
<div class="MsoNormal">
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgt5oscexGMGiY1gtSFL1P5rvoAhKPsIgX_Pe_gKWvf3M4tU_SYkhTOQgOciFU-p8VJ4RJhbIZSAkL-GCkovo62ucAPiMGRHdeWfpPy33z9C10zJS9T4xbLdAdpQbinjusDCnFvw0IKw3-v/s1600/Process_input_output.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="472" data-original-width="706" height="213" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgt5oscexGMGiY1gtSFL1P5rvoAhKPsIgX_Pe_gKWvf3M4tU_SYkhTOQgOciFU-p8VJ4RJhbIZSAkL-GCkovo62ucAPiMGRHdeWfpPy33z9C10zJS9T4xbLdAdpQbinjusDCnFvw0IKw3-v/s320/Process_input_output.JPG" width="320" /></a></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">There are some process inputs could have very minimal
impact while other process inputs could have more influence to the process output. In turn each process
inputs could have its own numerous factors which could impact key output
parameters to customers. <o:p></o:p></span></div>
<div class="MsoNormal">
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<td style="background: #1F497D; border-bottom: solid #4F81BD 2.25pt; border: solid #4F81BD 1.0pt; mso-background-themecolor: text2; mso-border-bottom-themecolor: accent1; mso-border-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 108.9pt;" valign="top" width="145"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 5;">
<b><span style="color: white; font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Process input<o:p></o:p></span></b></div>
</td>
<td style="background: #1F497D; border-bottom: solid #4F81BD 2.25pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: solid #4F81BD 1.0pt; mso-background-themecolor: text2; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 1; text-align: center;">
<b><span style="color: white; font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Examples of factors<o:p></o:p></span></b></div>
</td>
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<b><span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Man<o:p></o:p></span></b></div>
</td>
<td style="background: #D3DFEE; border-bottom: solid #4F81BD 1.0pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Operator
training, experience, skills, type of training program, skill of trainer, management direction etc<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="border-top: none; border: solid #4F81BD 1.0pt; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 108.9pt;" valign="top" width="145"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 132;">
<b><span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Machine<o:p></o:p></span></b></div>
</td>
<td style="border-bottom: solid #4F81BD 1.0pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Machine
brand, setting of various parameters, level of automation <o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #D3DFEE; border-top: none; border: solid #4F81BD 1.0pt; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 108.9pt;" valign="top" width="145"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 68;">
<b><span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Method<o:p></o:p></span></b></div>
</td>
<td style="background: #D3DFEE; border-bottom: solid #4F81BD 1.0pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Work
instruction clarity, creator of work instruction, process step and layout,
skillset of engineer<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="border-top: none; border: solid #4F81BD 1.0pt; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 108.9pt;" valign="top" width="145"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 132;">
<b><span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Material<o:p></o:p></span></b></div>
</td>
<td style="border-bottom: solid #4F81BD 1.0pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Different
vendor, different batch, raw material,
manufacturing variation contributed by 5M 1E<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #D3DFEE; border-top: none; border: solid #4F81BD 1.0pt; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 108.9pt;" valign="top" width="145"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 68;">
<b><span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Measure<o:p></o:p></span></b></div>
</td>
<td style="background: #D3DFEE; border-bottom: solid #4F81BD 1.0pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: none; mso-background-themecolor: accent1; mso-background-themetint: 63; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 64;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Measurement
instrument, measurement method, <o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="border-top: none; border: solid #4F81BD 1.0pt; mso-border-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 108.9pt;" valign="top" width="145"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 132;">
<b><span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Environment<o:p></o:p></span></b></div>
</td>
<td style="border-bottom: solid #4F81BD 1.0pt; border-left: none; border-right: solid #4F81BD 1.0pt; border-top: none; mso-border-bottom-themecolor: accent1; mso-border-left-alt: solid #4F81BD 1.0pt; mso-border-left-themecolor: accent1; mso-border-right-themecolor: accent1; mso-border-top-alt: solid #4F81BD 1.0pt; mso-border-top-themecolor: accent1; padding: 0in 5.4pt 0in 5.4pt; width: 369.9pt;" valign="top" width="493"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0in; mso-yfti-cnfc: 128;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt;">Humidity,
temperature, pollution , seasons etc<o:p></o:p></span></div>
</td>
</tr>
</tbody></table>
<br />
<div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">In order to achieve consistent quality products as
perceived by customer, manufacturers must be able to find which vital few
factors from each process input/s has/have major effect on the process output and then control
the setting those factors.<o:p></o:p></span></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">The best methodology
to determine which process input factor/s which the most influence on
process output which are key to customer would be design of experiment (DOE) . DOE is a systematic planning and conducting a
series of experimental runs in which controlled changes are made to inputs in
order to observe and identify causes for changes in the outputs of a system or
process. </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQOFnMusFRpc-sqhQtkD-Lp_tWYsSL2e4lOl9T3uDsTq418JB0Fd66uKBN2CINcoRN2jTntzz_bFgNiWfkSNFGubfLP9YMi97fkReLpT4KFiU6QDhZMh2z4Wz9uHGFyXVGVGcInyzXz-5l/s1600/DOE_Model.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="335" data-original-width="436" height="245" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQOFnMusFRpc-sqhQtkD-Lp_tWYsSL2e4lOl9T3uDsTq418JB0Fd66uKBN2CINcoRN2jTntzz_bFgNiWfkSNFGubfLP9YMi97fkReLpT4KFiU6QDhZMh2z4Wz9uHGFyXVGVGcInyzXz-5l/s320/DOE_Model.JPG" width="320" /></a></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">DOE methodology consist of the following steps using a
good statistical software such as minitab or JMP :-</span></div>
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</div>
<ol>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Define - Understand the quality related problem,
identify the key parameters output to customer known as responses, Y. Use skills and experience to map to the
potential input X</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Design - Select process input X and set process input X to high and low setting
(level), and design the experiment according to number of factors and setting
levels</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Conduct 1<sup>st</sup>
experiment – Verify measurement system
for process output measurement (refer to this article and what is measurement
system verification <a href="http://www.360qualitymanagement.com/2017/09/importance-of-performing-gage.html">http://www.360qualitymanagement.com/2017/09/importance-of-performing-gage.html</a>). Run experiment according to design and
collect data on process output</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Analyze – Develop a
prediction model to estimate the effect of process input factor, X to process
output Y. Identify the potential process
input factor which have significant effect on process output Y</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Optimize throught 2<sup>nd</sup>
or more experiment – Fine tune the model
to optimize the setting of the process input X to get the best results for
process out put Y through prediction modeling</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Validate through another
series of experiment - Validate the
optimum setting and measure process output Y,
Check if the actual results against prediction results.</span></li>
</ol>
<div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">So far I have not really met any real DOE expert in
computer component manufacturing industry which
I have deal with, and there are many processes had never been able
to optimize their output,Y, due lack of expertise to really understand
and able to conduct a true DOE. I have
seen many pitfalls in design of experiment in the following areas :-</span></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-left: .25in;">
</div>
<ol>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Trial and errors, wild guess methods had been mistaken as DOE
method</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Unable to measure process
output correctly and there are measurement error associated to measurement
process</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Do not separate controllable
and uncontrollable factors</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">There are no real modelling
been done to be able to conclude which parameter.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Did not use statistical
software to do prediction modeling</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Use the wrong prediction modeling
such as process output with binomial distribution (yield rate pass or fail)
should use Logistic binary regression</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Sample size for DOE is not
big enough to predict experimental errors contribution in an experiment.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Do not understand how to
analyze interaction effect between factors.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Jump into conclusion after
running the 1<sup>st</sup> experiment and did not do consecutive experiments
such as reduction, optimization and validate all the findings.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">The actual model did not fit
prediction model and there are no attempt to understand why the model did not
fit such as the factors X selected does not have impact on response Y or the impact of controllable factor is more
than controllable factor.</span></li>
</ol>
<div>
<span style="font-family: "arial" , sans-serif; font-size: 14pt;">Design of experiment is a very powerful tool which enable a
manufacturer to understand, optimize and control the </span><b style="font-family: Arial, sans-serif; font-size: 14pt;">vital few</b><span style="font-family: "arial" , sans-serif; font-size: 14pt;"> process inputs, X to obtain a desirable process output, Y. This require systematic approach to define, conduct and analyse the experiment and its results under the supervision of a DOE expert.</span></div>
</div>
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<div class="separator" style="clear: both; text-align: center;">
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</div>
Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.comtag:blogger.com,1999:blog-1187724633602830707.post-57596510883469977522018-04-03T15:41:00.000-07:002018-04-06T15:34:50.380-07:00Why Traditional Statistical Process control Monitoring does not work anymore – Part 2<div class="MsoNormal">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">International Quality Institute in US had innovated the
SPC monitoring techniques known as short run SPC to address the needs of current
production line with low volume high mix.
In this technique, one chart can
be used across different models with different process center and control limits
such as part A, B and C shown in chart below. <o:p></o:p></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwyw_Hxzek5uHliPs9e_QoE6DewTPlGBI9hJLlXWP3AgPjZ0CxH3sGQ_I29VQ6O-u807YErxeNqLG0l_8L1Y8b9C1xM8urWJarg66SUCcmUqS5RM3PkAidCLl5O1ONaGJguRvAetrFrKpR/s1600/short+runSPC.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="454" data-original-width="817" height="353" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwyw_Hxzek5uHliPs9e_QoE6DewTPlGBI9hJLlXWP3AgPjZ0CxH3sGQ_I29VQ6O-u807YErxeNqLG0l_8L1Y8b9C1xM8urWJarg66SUCcmUqS5RM3PkAidCLl5O1ONaGJguRvAetrFrKpR/s640/short+runSPC.JPG" width="640" /></a></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">Short run SPC method transform data collected and can use
predetermined the control limits to enable different process center and even
standard deviation product can be plotted in one chart. This is applicable for </span></div>
<div class="MsoNormal">
</div>
<ol>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Same
model product<span style="text-indent: -0.25in;"> </span><span style="text-indent: -0.25in;">with different lot to lot
process center</span><span style="text-indent: -0.25in;"> </span></span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Different model product with different process
center</span></li>
</ol>
<br />
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">There are 2 types of data transformation in short run SPC
to get the plot points</span></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoListParagraphCxSpFirst">
</div>
<ol>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Target method - Calculating actual
measurement readings and calculate the deviation from target point (either
using specification or process control) for average chart</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif; font-size: large;">Standardized method - Nominal
transformation of actual measurement data to plot point for both average and
range chart.</span></li>
</ol>
<br />
<div class="MsoListParagraphCxSpLast" style="mso-list: l1 level1 lfo2; text-indent: -.25in;">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">Unfortunately short run SPC is still not a widely used
technique especially in the world of electronics part manufacturing which could
due to lack of <b>true</b> quality engineering
expert. There is also limitation in
software as currently there is only one commercial statistic software which is
capable of plotting short run SPC, Stat soft Statistical. <o:p></o:p></span></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;"><br /></span></div>
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<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;">It is imperative to be able to monitor the critical
quality parameter correctly to ensure that product quality parameter is reflecting the actual
product quality per customer requirement which is the method to consistently
good quality product. Short run SPC is
one of the techniques that work in high complexity low volume environment.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "arial" , "sans-serif"; font-size: 14.0pt; line-height: 115%;"><i>Appreciation
notes :
I would like to thank my mentors in Dell who had
introduced me to short run and enable me to go further in my journey of SPC
discovery and share with my audience.</i></span></div>
<br />
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<o:p></o:p></span></i></div>
Evelyn Tanhttp://www.blogger.com/profile/17263521618970569796noreply@blogger.com